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Mountain Khakis Customer Service

Phone Number & Contact Info

Mountain Khakis's Best Phone Number

866-686-5425
Toll-free·Calls Customer Service·Most popular Mountain Khakis number
Free tools for easier calling
Q:

How do I talk to a live human at Mountain Khakis?

A:Calling this Mountain Khakis number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at Mountain Khakis for you.
Q:

Does Mountain Khakis offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Mountain Khakis below.

Let us call and talk to Mountain Khakis for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Mountain Khakis phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Mountain Khakis number should go right to a real human being
Below are some clips we've found from Mountain Khakis's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling Mountain Khakis. Our business hours are from eight thirty AM to five PM Eastern Standard Time, Monday through Friday. Please visit our website at mountain kakis dot com or leave a message, and we will return your call the following business day."
Excerpt from a call with Mountain Khakis
Monday, September 9, 2024 6:24 PM
In fact, much of this information on this page is superfluous because this Mountain Khakis phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Mountain Khakis operates the call center for this 866-686-5425 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 16 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Mountain Khakis call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Mountain Khakis phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Mountain Khakis staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Mountain Khakis is Wednesday. The most busy day to call is Friday. Again, this is based on a sample of 16 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Mountain Khakis

In summation, the best day to call Mountain Khakis is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Mountain Khakis staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Mountain Khakis

If you have time to do a bit of reading before you call Mountain Khakis, we recommend you read over some of our problem-specific articles.

Is there a warranty on Mountain Khakis products?

Yes, Mountain Khakis offers a warranty on their products. They are committed to providing high-quality outdoor apparel and thus stand behind the craftsmanship and durability of their items. The warranty covers manufacturing defects for one year from the date of purchase. If a product is found to have a manufacturing defect within this time frame, Mountain Khakis will repair or replace it. However, the warranty does not cover damage resulting from normal wear and tear, improper care, or misuse. To obtain warranty service, customers are required to provide proof of purchase and complete the return process through Mountain Khakis' customer service. Overall, the warranty ensures customers' satisfaction and reinforces the brand's commitment to delivering reliable and dependable outdoor apparel.

What is the return policy for Mountain Khakis?

Mountain Khakis offers a hassle-free return policy to ensure customer satisfaction. If you are not completely satisfied with your purchase, you have 30 days from the date of purchase to return the item. The product should be in its original condition, unwashed, and with all tags attached. Returns can be made either in-store or by mail, and a receipt or proof of purchase is required. Refunds will be issued in the original form of payment within 7-10 business days of receiving the returned item. Please note that final sale and clearance items are not eligible for returns unless there is a manufacturing defect. For any further questions or assistance, Mountain Khakis' customer support team is readily available to provide you with a prompt and helpful response.

What is the sizing chart for Mountain Khakis?

The sizing chart for Mountain Khakis can be found on our website under the "Size Guide" section. Our sizing chart provides detailed measurements for each garment, ensuring a precise fit for all our customers. To determine your size, simply measure your chest, waist, hips, and inseam according to the instructions provided. We also offer a size conversion chart for international customers to easily find their equivalent Mountain Khakis size. Please keep in mind that the sizing may vary slightly between different styles and fits, so we recommend referring to the specific product's sizing information for accurate measurements. If you need further assistance or have any questions, our customer service team is always ready to help.

Top Mountain Khakis customer service problems

Click the link above to get answers to just about any Mountain Khakis customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Mountain Khakis's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Mountain Khakis agent. This phone number is Mountain Khakis's best phone number because 96 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-686-5425 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Mountain Khakis first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Mountain Khakis has 1 phone number. It's not always clear what is the best way to talk to Mountain Khakis representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Mountain Khakis. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Mountain Khakis. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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