Morningstar Customer Service

Phone Number & Contact Info

Morningstar's Best Phone Number

Toll-free·Calls Customer Service·Most popular Morningstar number

How do I talk to a live human at Morningstar?

A:Calling this Morningstar number should go right to a real human being

Does Morningstar offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Saturday, and the most busy day is Wednesday.

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

Morningstar Customer Phone Numbers

Corporate Offices

24 hours, 7 days · Press 3 ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Morningstar phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Morningstar number should go right to a real human being
Below are some clips we've found from Morningstar's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling Morningstar. Please press one for subscriptions related questions. Otherwise, please remain on the line. Thank you for calling Mornings Tar. Please listen closely as the menu options have changed. Press one for Morningstar Investor, premium, adviser research center, and newsletters support."
Excerpt from a call with Morningstar
Tuesday, January 16, 2024 11:42 PM
In fact, much of this information on this page is superfluous because this Morningstar phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Morningstar operates the call center for this 800-866-3472 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 189 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Morningstar phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Morningstar staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Morningstar is Saturday. The most busy day to call is Wednesday, which averages 322% more phone calls by comparison. Again, this is based on a sample of 189 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Thursday.

The best time to call Morningstar

In summation, the best day to call Morningstar is Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Morningstar

If you have time to do a bit of reading before you call Morningstar, we recommend you read over some of our problem-specific articles.

What is Morningstar?

Morningstar is a renowned financial research and investment management firm that offers a range of tools and resources to help individuals and institutions make informed investment decisions. With a strong focus on independent analysis and transparency, Morningstar provides a wide variety of investment research, data, and analytics. Their comprehensive platform covers mutual funds, stocks, exchange-traded funds (ETFs), and more. Morningstar's services include rating and evaluating investments, providing in-depth portfolio analysis, offering investment advice and guidance, and delivering educational content to empower investors. The company's mission is to provide reliable information and insights to help individuals achieve their financial goals. Morningstar has become a trusted source for unbiased investment research and has established itself as a leading provider of financial information, tools, and services globally.

Can I access Morningstar's services on mobile devices?

Yes, Morningstar's services can be accessed on mobile devices. Morningstar offers a mobile app that is free to download on iOS and Android devices. This app provides users with access to Morningstar's financial research tools, investment analysis, portfolio management features, and market data. It allows users to monitor their investments, track performance, and receive personalized alerts and news updates on the go. The mobile app offers a user-friendly interface and intuitive navigation, ensuring a seamless experience for users accessing Morningstar's services on their mobile devices. With Morningstar's mobile app, investors can make informed decisions and stay connected to their portfolios anytime, anywhere.

Is Morningstar's data accurate and reliable?

Morningstar prides itself on providing accurate and reliable data. With a solid reputation in the financial industry, the company employs rigorous processes to ensure data quality. Morningstar sources information from reliable and reputable institutions, such as regulatory authorities and stock exchanges, performing extensive data scrutiny and verification. Skilled analysts also review the data to ensure accuracy. However, it is important to note that Morningstar's data comes from various sources, and while every effort is made to maintain accuracy, occasional errors may occur. Nevertheless, the company promptly corrects any inaccuracies discovered and actively encourages users to report any data inconsistencies. Overall, Morningstar's commitment to quality and its extensive validation processes make its data highly reliable for making informed investment decisions.

Top Morningstar customer service problems

Click the link above to get answers to just about any Morningstar customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Morningstar, and their purpose. Are any of these similar to the reason you are trying to call?
Unauthorized charges dispute: "I want my money back on my card because I don't wanna be bothered with y'all."
- From a call lasting 10m 24s , Apr 19, 2024 6:59 PM
Account status inquiry: "I wanna see if my account is still active."
- From a call lasting 7m , Apr 11, 2024 7:03 PM
Website features not showing: "I don't see the same features like you have on the website on my iPhone."
- From a call lasting 18m 10s , Mar 28, 2024 5:10 PM
Defective wireless headphones: "I purchased some Autify Cobalt high definition wireless headphones from Morningstar, and they don't work."
- From a call lasting 7m 20s , Mar 26, 2024 2:40 PM
Seeking representative contact: "I am calling to try to get in touch with a representative."
- From a call lasting 1m 54s , Mar 22, 2024 8:36 PM
Product inquiry: "As I saw on TV tonight, you had that the hair dryer and the shoes or boots, whatever they were."
- From a call lasting 2m 53s , Feb 22, 2024 1:01 AM
Placing order inquiry: "Is there a charge to your company for me to place an order?"
- From a call lasting 10m 12s , Feb 15, 2024 7:54 PM
Inquiring about jewelry: "Do you sell jewelry seen on the Jennifer Hudson show?"
- From a call lasting 1m 31s , Feb 5, 2024 9:33 PM
Missing order inquiry: "I can't find my order."
- From a call lasting 1m 56s , Feb 5, 2024 4:59 PM
Cancellation request: "I wanna cancel my order my thing y'all take out six dollars and fifty something a month."
- From a call lasting 2m 21s , Jan 18, 2024 8:20 PM

Conclusion and closing notes

This is Morningstar's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Morningstar agent. This phone number is Morningstar's best phone number because 2,484 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-866-3472 include Setup service, Cancel service, Overcharge/Strange charge, Complaint and other customer service issues. Rather than trying to call Morningstar first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Morningstar has 2 phone numbers. It's not always clear what is the best way to talk to Morningstar representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Morningstar. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Morningstar. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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