Toll-free·Calls Customer Service·Most popular Microsoft Advertising number
Q:
How do I talk to a live human at Microsoft Advertising?
A:Press 0
Q:
Does Microsoft Advertising offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 6am-6pm, Sat 8am-6pm PST.The least busy day is Friday, and the most busy day is Thursday. Details
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Thursday, and the shortest are on Monday.
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Microsoft Advertising phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0
Here is how our research team describes the way the Microsoft Advertising phone system greets you: Welcome to Microsoft Advertising. To help us improve the quality of our products, services, and training, this call may be recorded or monitored, and information collected on this call may be transferred to other countries. To help us get you to the right team of experts, select from the following options. If you were an Advertising Agency, press 1. To learn more about Microsoft Advertising or need help getting started, press 2. For assistance with shopping campaigns or conversion tracking, press 3. For coaching on how to improve your advertising campaign performance, press 4. For all other questions, press 0, and we will help you get to the right expert.
Below are some clips we've found from Microsoft Advertising's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Hi.
Welcome to Microsoft Advertising.
To help us to improve the quality of our product services, and training, this call may be recorded or monitored, and information collected on this call may be transferred to other countries.
To help us get you to the right team of experts, select from the following options.
If you are an advertising agency, press one.
To learn more about Microsoft Advertising, or need help getting started, press two.
For assistance with shopping campaigns or converge please hold and a Microsoft advertising specialist will be with you shortly.
You matter to us. After your session, you'll be asked three quick questions about your experience.
Thanks for taking the time to help us continually improve."
Excerpt from a call with Microsoft Advertising
Wednesday, January 31, 2024 7:00 PM
The first phone menu
"Hi.
Welcome to Microsoft Advertising.
To help us to improve the quality of our products, services, and training call may be recorded or monitored, and information collected on this call may be transferred to other countries.
To help us get you to the right team of experts, select from the following options.
For all other questions, press zero, and we'll help you get to the right expert.
If you are an advertising agency, press one.
To learn more about Microsoft advertising or need help getting started, press two."
Excerpt from a call with Microsoft Advertising
Wednesday, January 31, 2024 2:16 PM
What are the hours and when should I call?
Microsoft Advertising operates the call center for this 800-518-5689 phone number Mon-Fri 6am-6pm, Sat 8am-6pm PT.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of NaN calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Microsoft Advertising phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Microsoft Advertising staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Microsoft Advertising is Friday.The most busy day to call is Thursday.Again, this is based on a sample of NaN calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Thursday.
The best time to call Microsoft Advertising
In summation, the best day to call Microsoft Advertising is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Microsoft Advertising staffs the call center well on Friday.
Why Customers Call Microsoft Advertising
Below is a sample of recent calls to Microsoft Advertising, and their purpose. Are any of these similar to the reason you are trying to call?
Cryptocurrency advertising approval: "We are strictly only advertising in US and all of our campaigns at this account are US only, which is why we keep getting denied for cryptocurrency advertising approval."
- From a call lasting 13m 44s , Feb 6, 2024 2:24 PM
Cryptocurrency ad form status: "We want to promote a product related to Bitcoin ETF but facing issues with getting approved for cryptocurrency advertising."
- From a call lasting 31m 9s , Jan 31, 2024 7:00 PM
Advertising campaign query: "We were rejected for advertising a financial product and need assistance with the process."
- From a call lasting 23m 5s , Jan 31, 2024 2:16 PM
More Microsoft Advertising Customer Service Contacts
There are of course other ways to contact Microsoft Advertising customer service besides the phone. Below we list the best ones, by medium.
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Microsoft Advertising provides this option.
Microsoft Advertising Customer Service on X (formerly Twitter)
Microsoft Advertising, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.
Conclusion and closing notes
This is Microsoft Advertising's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Microsoft Advertising agent. This phone number is Microsoft Advertising's best phone number because NaN customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-518-5689 include and other customer service issues. Rather than trying to call Microsoft Advertising first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or twitter. In total, Microsoft Advertising has 1 phone number. It's not always clear what is the best way to talk to Microsoft Advertising representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Microsoft Advertising. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Microsoft Advertising. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.