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Microsoft Advertising Customer FAQ

Top Answers & How-to Guides

What is Microsoft Advertising's Phone Number?

The question we are asked most often is about how to talk to Microsoft Advertising customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Microsoft Advertising Customer Questions

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Ad Formats and Options

What ad formats are available?

Microsoft Advertising features a variety of ad formats tailored to different marketing goals and audience needs. These include...
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Can I target my ads to specific audiences?

Yes, Microsoft Advertising enables advertisers to target specific audiences effectively by utilizing various options such as...
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What targeting options do you offer?

Microsoft Advertising offers diverse targeting options, including keyword targeting, audience targeting based on demographics...
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Promotions and Discounts

Do you offer any discounts or promotions?

Microsoft Advertising typically does not actively promote discounts or offers on its platform. However, new advertisers might...
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What is the process for ad approval?

The ad approval process in Microsoft Advertising begins with an automated review for compliance with guidelines and content...
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Campaign Management

How can I adjust my ad settings during a campaign?

To modify ad settings during an active campaign in Microsoft Advertising, users should log into their account and access the...
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Can I pause or stop my campaign at any time?

Advertisers using Microsoft Advertising can pause or terminate their campaigns whenever needed, providing control over their...
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How do I set my campaign goals?

Establishing campaign goals is vital for effective advertising with Microsoft Advertising. Clearly define what you want to...
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How can I create an ad campaign?

To create an ad campaign in Microsoft Advertising, start by establishing clear objectives and identifying your target audience....
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Performance and Tracking

What is the minimum budget for ads?

Microsoft Advertising does not set a fixed minimum budget for ad campaigns; it differs based on campaign types and goals. Users...
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How can I track my ad performance?

Microsoft Advertising offers various tools for tracking ad performance, including customizable reports, conversion tracking,...
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What are the costs associated with advertising?

Advertising costs associated with Microsoft Advertising include the cost per click, which varies with keyword competitiveness...
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Support and Resources

Is there a mobile app for managing campaigns?

Microsoft Advertising does not provide a specific mobile app for campaign management, but users can utilize mobile web browsers...
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What kind of customer support is available for advertisers?

Microsoft Advertising offers diverse support for advertisers, including online documentation, live chat, and phone support,...
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Are there resources for learning about advertising best practices?

Numerous resources exist to learn about advertising best practices, especially through Microsoft Advertising. The Microsoft...
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