Michigan Department of Motor Vehicles (DMV/RMV) Phone Number

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Customer service
  • Calls Michigan Department of Motor Vehicles (DMV/RMV)'s Driving Records Request department
  • The average hold time is 2m
  • The current wait is approximately 4m
  • Hours are Mon-Fri 8am-5pm EST
  • The best time to call is 2:15pm
  • Popular issues for this call center: Local services, File a report, and Complaint.
  • Reach a live Michigan Department of Motor Vehicles (DMV/RMV) agent: Calling the Michigan Department of Motor Vehicles (DMV/RMV) number above should go right to a real human being

Calling Michigan Department of Motor Vehicles (DMV/RMV) Customer Care at 517-322-1624

Sep 8, 2023

It appears that the Michigan DMV has recently moved its phone services to another number, as this number doesn't work at all. When you dial it, a voice responds, "You have reached a non-working number for the State of Michigan," and the phone then automatically hangs up.

This change is likely fairly recent, as several official sources list this as a valid phone number, including the City of Lansing's government page, Jackson County, and an older page on the state of Michigan's website. It appears this number was mostly used to look up vehicle histories when it was active, as each source that lists it as an official number has it listed as an official source for court records.

However, the updated Michigan.gov web page says that the number for the Michigan DMV is actually 888-767-6424. This has you go through the Secretary of State's office to reach the DMV, which does make sense, given that searching for the Michigan DMV online does redirect you to the Secretary of State.

It's not clear as to when or why Michigan changed the number for its DMV records, but it's clear that this number simply doesn't work. The county and city government need to update the information so that drivers can actually get the information they need. There's no information about what number to dial instead of this one.

Given that this number leads to an automated response, it seems like this could have been recorded as a new message to direct Michigan drivers to the right phone number or to the website. Adding either as a place for Michigan drivers to get assistance could help people get the information they need until the websites have been properly updated to reflect the change in phone numbers.

As it is, Michigan drivers are on their own if they go to a county or city government page looking for information. Drivers can find information if they search the state DMV, but if you try calling the numbers through your local levels of government, you won't have any success. Given that people often go through their own local governments for DMV issues before they need help at the state level, this system doesn't seem to be very efficient.

If I needed assistance from the Michigan DMV, I'd look up the new phone number and give that a try. Obviously, with this number no longer operational, I do not recommend using this number to anyone.

Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

Reasons customers like you called recently

Title*Registration status for Randall Beauchamp, VIN* *G*JD*SB*H******* purchased...
Scent they pass this new law about driv er license . I need to know if my r still suspe...
I was revoked over ** years ago in Michigan for a *nd offence drunk driving and paid al...
I need to change my address on my driver's license.
how can i pay sales tax for auto purchased in another state
I am trying to renew my drivers license on line as my letter from you says i do not nee...
I have a michigan permanent trailer plate*C****** do I need a registration to sell the...
I lost the title to my motorcycle, I need to have it replaced. What do I need to bring...
Donation of car to Charity

Michigan Department of Motor Vehicles (DMV/RMV) Customer Phone Number 517-322-1624 - Stats

Phone number to dial517-322-1624
Call-back availableNO
Call picked up by a real personYES
Department you're callingDriving Records Request
Call center hoursMon-Fri 8am-5pm EST
Best time to dial2:15pm
Average wait2 minutes
Current wait4 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web
Quality of communication76%
Quality of help72%
Customer votes629
Information last updatedWed Feb 28 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Michigan Department of Motor Vehicles (DMV/RMV)'s Best Toll-Free/800 Customer Phone Number

This is Michigan Department of Motor Vehicles (DMV/RMV)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Michigan Department of Motor Vehicles (DMV/RMV) agent. This phone number is Michigan Department of Motor Vehicles (DMV/RMV)'s Best Phone Number because 1,602 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 517-322-1624 include Local services, File a report, Complaint and other customer service issues. Rather than trying to call Michigan Department of Motor Vehicles (DMV/RMV) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Michigan Department of Motor Vehicles (DMV/RMV) has 1 phone number. It's not always clear what is the best way to talk to Michigan Department of Motor Vehicles (DMV/RMV) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

What is GetHuman's Relationship to Michigan Department of Motor Vehicles (DMV/RMV)?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Michigan Department of Motor Vehicles (DMV/RMV). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Beyond the Phone Number

There are other ways to get in touch with Michigan Department of Motor Vehicles (DMV/RMV), including their website / help desk. Visit our Michigan Department of Motor Vehicles (DMV/RMV) Customer Service page for more information.
Michigan Department of Motor Vehicles (DMV/RMV) Customer Service

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