Metlife - Home Loans Customer Service

Phone Number & Contact Info

Metlife - Home Loans's Best Phone Number

888-638-6964
Toll-free·Calls Customer Service·Most popular Metlife - Home Loans number
Free tools for easier calling
Q:

How do I talk to a live human at Metlife - Home Loans?

A:Leave a message for a call back. Our free phone can also navigate phone menus to get a live human at Metlife - Home Loans for you.
Q:

Does Metlife - Home Loans offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:The average hold time is 89 minutes. The longest hold times are on Wednesday, and the shortest are on Monday. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Metlife - Home Loans below.

Let us call and talk to Metlife - Home Loans for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Metlife - Home Loans phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Leave a message for a call back

What are the hours and when should I call?

Metlife - Home Loans operates the call center for this 888-638-6964 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 230 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Metlife - Home Loans call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Metlife - Home Loans phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Metlife - Home Loans staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Metlife - Home Loans is Wednesday. The most busy day to call is Thursday. Again, this is based on a sample of 230 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Wednesday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Metlife - Home Loans

In summation, the best day to call Metlife - Home Loans is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Metlife - Home Loans staffs the call center well on Wednesday.

Why Customers Call Metlife - Home Loans

If you have time to do a bit of reading before you call Metlife - Home Loans, we recommend you read over some of our problem-specific articles.

What are the eligibility requirements for a Metlife home loan?

To be eligible for a Metlife home loan, there are a few requirements. First, applicants must be at least 18 years old and have a valid Social Security number. They should also have a steady source of income and a good credit history. Metlife assesses creditworthiness by looking at factors such as payment history, debt-to-income ratio, and employment stability. Meeting the required credit score is crucial. Additionally, applicants must have sufficient funds for a down payment, closing costs, and related expenses. The specific amount may vary based on factors like loan type and property value. It is also essential to provide accurate and complete documentation during the application process. Adhering to these eligibility requirements can enhance the chances of getting a Metlife home loan. For comprehensive information, it is recommended to consult Metlife's official website or reach out to their customer service.

What is the interest rate for Metlife home loans?

The interest rate for MetLife home loans varies depending on various factors, including loan type, loan amount, and individual borrower qualifications. As interest rates are subject to market conditions and can change frequently, specific rates are not provided on the FAQ page. MetLife aims to offer competitive rates to meet the diverse needs of its customers. To obtain the most accurate and up-to-date interest rate information for home loans, individuals are advised to contact MetLife directly or work with a mortgage loan officer who can assess their specific situation and provide personalized rate quotes. MetLife is committed to helping borrowers make informed decisions and find suitable loan options that align with their financial goals.

What types of home loans does Metlife offer?

Metlife offers a wide range of home loan options to cater to various needs and circumstances. They provide conventional fixed-rate mortgages with predictable monthly payments and terms ranging from 10 to 30 years. Adjustable-rate mortgages are also available, providing flexibility with lower initial interest rates that adjust periodically. Additionally, Metlife offers government-insured loans such as FHA loans, which are beneficial for first-time homebuyers with lower credit scores or minimal down payments. Veterans and active military personnel can benefit from the VA loans, which offer competitive interest rates with no down payment requirement. For borrowers with higher loan amounts, jumbo loans are available. Metlife aims to support customers in achieving their homeownership goals by providing a diverse range of loan options suitable for different preferences and financial situations.

Top Metlife - Home Loans customer service problems

Click the link above to get answers to just about any Metlife - Home Loans customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Metlife - Home Loans is extracted from issues that customers have reported to GetHuman.
Metlife - Home Loans issues reported to GetHuman

More Metlife - Home Loans Customer Service Contacts

There are of course other ways to contact Metlife - Home Loans customer service besides the phone. Below we list the best ones, by medium.

Metlife - Home Loans Customer Help Desk / Web Support

metlife.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Metlife - Home Loans customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Metlife - Home Loans's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Metlife - Home Loans agent. This phone number is Metlife - Home Loans's best phone number because 1,380 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-638-6964 include and other customer service issues. Rather than trying to call Metlife - Home Loans first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Metlife - Home Loans has 1 phone number. It's not always clear what is the best way to talk to Metlife - Home Loans representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Metlife - Home Loans. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Metlife - Home Loans. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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