MetLife Customer Service Phone Number

Hold time now: 2 mins (avg 2)
Best time to call: 9am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Direct to human
This is not the most popular MetLife phone number (it's ranked #6). Most customers call 800-842-9368 for support: Click here for best option

Other customers got on the phone recently because:

looking for info on a policy
This is my second attempt to reach MetLife. I am trying to reach a rep and no one know...
I have a retirement account that I wish to withdraw. I retired from my employer on...
To get the form for Monthly Recurring Credit Card Authorization
My name is Meena Singh *I am a met life customer. I have met life ins. through my empi...
need to speak to a representative about my auto insurance MetLife is billing me incorre...
my husband has insurance with you thru his employer. He was injured on the job and he c...
COVID test cover in my metlife insurence card or no?
My metlife accounts will not link on the website
I would like to know if I am able to borrow from my basic life insurance provided by my...
I received a bill for account * ********** for $**.**. If I remember correctly, this is...
I need to change my insurance policy to my new married name.
I am a provider who has been unable to get in contact with a live person. After searchi...
i was a met life car insurance customer for * years . the value of my car decreased eve...

Help me with my issue

MetLife Customer Service Phone Number 800-855-9448 - Info & Statistics

Phone number to dial800-855-9448
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9am
Navigate phone maze to a humanDirect to human
Average wait2
Current wait2
Rank (among phone numbers)6
Rank (overall)7
Alternate methodsphone or web
Quality of communication78%
Quality of help91%
Customer votes392
Best phone number800-842-9368
Information last updatedThu Feb 25 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

MetLife's 800-855-9448 Customer Service Number

This MetLife phone number is ranked #6 out of 6 because 12,750 MetLife customers tried our tools and information and gave us feedback after they called. The reason customers call 800-855-9448 is to reach the MetLife Customer Service department for problems like Claims, Policy cancelled, Find a provider, Billing inquiries. As far as we can tell, MetLife has call center locations in null and you can call during their open hours 24 hours, 7 days. MetLife has 6 phone numbers and 7 different ways to get customer help. We've compiled information about 800-855-9448 and ways to call or contact MetLife with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling MetLife

Calling MetLife at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from MetLife Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with MetLife's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting MetLife in General

While 800-855-9448 is MetLife's #6 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-842-9368 is their best customer phone number overall, and we have put together a comparison of their 7 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach MetLife help by calling them, is that other customers give their customer support at this number a 78% score for their communication skills and a 91% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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