Memorex is a consumer electronics brand based in St. Louis, Missouri. For decades, it was known as a manufacturer of computer tapes and then consumer cassette tapes, as well as disk drives. It has, however, been sold several times since its heyday in the 1970s and 80s and current Memorex products mainly consist of clock radios, turntables, CD/DVD players and related software.
Why Do People Call Memorex Electronics Customer Support?
People call Memorex Electronics customer support for a range of reasons, including:
Best Practices for Calling Memorex Electronics Customer Service
Memorex does not provide a lot of direction for calling its customer service line. However, there are still several things that you can do to help ensure that your call to Memorex Electronics is handled quickly and professionally:
How do Consumers Feel About Calling Memorex Electronics Customer Service?
There does not appear to be a pattern of reports concerning poor customer service from Memorex Electronics online or in the news media. The company appears to be able to provide appropriate customer support to the users of its products.
What Kind of Issues can a Memorex Electronics Customer Service Representative Resolve?
A Memorex Electronics customer service representative can resolve many issues that customers have, including answering questions about products, helping with warranty claims and directing users to authorized retailers. Agents can also provide troubleshooting assistance.
What Can't Be Resolved With a Call to Memorex Electronics Customer Service?
If your product is incompatible with other devices that you have in your home, a Memorex Electronics customer service representative may be able to provide you with workaround options, but may not be able to fully resolve the issue. In such cases, you may need to use different devices with your Memorex Electronics products.
A Memorex Electronics customer service agent cannot mediate between you and a retailer of Memorex products. If you are having problems with a retailer, you will likely have to deal with that retailer directly.
If you are having a technical problem with a product and it is not responding to efforts to fix it, you will have to bring your product to an authorized repair center or mail it in for repair.
What Should You Do If You Have an Unsuccessful Call with Memorex Electronics?
If you get off the phone with Memorex Electronics customer service and feel as though your request was not answered properly or your issues were not addressed, don't fret. You may still have options.
First, review the notes you took during your call. You may find areas of miscommunication or misunderstanding that contributed to the failure of your first call.
Next, call Memorex Electronics back. Explain politely that this is your second call and that the first one was not resolved appropriately. The next agent that you speak to may have more training or experience and may be able to provide you with an appropriate solution.
If a second call doesn't work, try emailing Memorex Electronics. This option has the advantage of providing you with a written transcript of your communications.
This is Memorex Electronics's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Memorex Electronics agent. This phone number is Memorex Electronics's Best Phone Number because 552 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-919-3647 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Memorex Electronics first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Memorex Electronics has 1 phone number. It's not always clear what is the best way to talk to Memorex Electronics representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
While 800-919-3647 is Memorex Electronics's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via email@example.com for Technical Support. If you think this information is inaccurate or know of other ways to contact Memorex Electronics please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Memorex Electronics.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Memorex Electronics. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.