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Mellon Investor Customer Service

Phone Number & Contact Info

Mellon Investor's Best Phone Number

800-522-6645
Toll-free·Calls Customer Service·Most popular Mellon Investor number
Free tools for easier calling
Q:

How do I talk to a live human at Mellon Investor?

A:Say, "I am not a shareholder." Next, say "Representative.". Our free phone can also navigate phone menus to get a live human at Mellon Investor for you.
Q:

Does Mellon Investor offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Thursday, and the shortest are on Tuesday. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Mellon Investor below.

Let us call and talk to Mellon Investor for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Mellon Investor phone number to document the phone system.
Here is how our research team describes the way the Mellon Investor phone system greets you: ComputerShare - Please tell me the company you have shares with. If you are not a shareholder, say "Not a shareholder".
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Say, "I am not a shareholder." Next, say "Representative."
Below are some clips we've found from Mellon Investor's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask your reason for calling (instead of a menu)

"Thank you for calling Shareholder Services at Computershare. Before we start, I need to know if your name is on the account that you're calling about."
Excerpt from a call with Mellon Investor
Wednesday, November 6, 2024 7:38 PM

What are the hours and when should I call?

Mellon Investor operates the call center for this 800-522-6645 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 37 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Mellon Investor call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Mellon Investor phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Mellon Investor staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Mellon Investor is Friday. The most busy day to call is Tuesday. Again, this is based on a sample of 37 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Thursday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Mellon Investor

In summation, the best day to call Mellon Investor is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Mellon Investor staffs the call center well on Friday.

Why Customers Call Mellon Investor

If you have time to do a bit of reading before you call Mellon Investor, we recommend you read over some of our problem-specific articles.

What is Mellon Investor?

Mellon Investor is a comprehensive online investment platform offering a range of investment products and services. It provides individuals with a user-friendly interface to manage their investments efficiently and effectively. With Mellon Investor, users can access a wide selection of mutual funds, ETFs, stocks, and bonds to build a diversified portfolio tailored to their financial goals and risk tolerance. The platform also offers robust tools and resources to assist investors in making informed decisions, such as comprehensive market research, performance analysis, and portfolio tracking. Additionally, Mellon Investor provides convenient features like automated investment options, allowing users to set up recurring investments or automatic rebalancing. With its secure and intuitive platform, Mellon Investor empowers individuals to take control of their investment journey and achieve their financial objectives.

Are there any fees associated with Mellon Investor?

Yes, there are fees associated with Mellon Investor. As an investor, you can expect to pay certain fees for the services and products offered by Mellon Investor. These fees may include advisory fees, transaction fees, account maintenance fees, and fund expenses. Advisory fees cover the cost of financial advice and investment management. Transaction fees are usually charged for buying or selling securities. Account maintenance fees may be applicable to cover administrative costs and account management services. Fund expenses are expenses related to the management of investment funds and are deducted from the fund's assets. It's important to review the specific fee schedule provided by Mellon Investor to understand the costs associated with investing through their platform.

Can I open a joint account with Mellon Investor?

Yes, you can open a joint account with Mellon Investor. Joint accounts allow individuals to share ownership of assets and are ideal for couples, family members, or business partners. To open a joint account, both parties will need to provide the necessary identification and complete the account opening process, including signing the required documents. Mellon Investor offers a seamless online account opening procedure, allowing you to easily submit your information and required documents electronically. Joint accounts offer several advantages such as shared responsibility, simplified management, and convenience in coordinating investments. Furthermore, Mellon Investor provides extensive customer support and account management tools to ensure a smooth experience for joint account holders.

Top Mellon Investor customer service problems

Click the link above to get answers to just about any Mellon Investor customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Mellon Investor, and their purpose. Are any of these similar to the reason you are trying to call?
Verifying account information: "Providing Social Security number for account verification."
- From a call lasting 3m 40s , Jul 9, 2024 11:57 PM

Conclusion and closing notes

This is Mellon Investor's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Mellon Investor agent. This phone number is Mellon Investor's best phone number because 222 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-522-6645 include Get financial advice and other customer service issues. Rather than trying to call Mellon Investor first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Mellon Investor has 1 phone number. It's not always clear what is the best way to talk to Mellon Investor representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Mellon Investor. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Mellon Investor. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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