MeadWestvaco Corporation Customer Service

Phone Number & Contact Info

MeadWestvaco Corporation's Best Phone Number

800-345-6323
Toll-free·Calls Customer Service·Most popular MeadWestvaco Corporation number
Q:

How do I talk to a live human at MeadWestvaco Corporation?

A:For Consumer Affairs
Q:

Does MeadWestvaco Corporation offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Monday, and the shortest are on Wednesday. How is this calculated?

MeadWestvaco Corporation Customer Phone Numbers

Corporate Offices

804-444-1000
24 hours, 7 days · Calling this MeadWestvaco Corporation number should go right to a real human being ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this MeadWestvaco Corporation phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: For Consumer Affairs
Below are some clips we've found from MeadWestvaco Corporation's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

The first phone menu

"Thank you for calling our ATCO Brands office in Ohio. To repeat these options, press seven.
If you know your party's four digit extension, press one.
If you know your party's last name, press two."
Excerpt from a call with MeadWestvaco Corporation
Thursday, February 22, 2024 6:35 PM

What are the hours and when should I call?

MeadWestvaco Corporation operates the call center for this 800-345-6323 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 28 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this MeadWestvaco Corporation phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like MeadWestvaco Corporation staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call MeadWestvaco Corporation is Monday. The most busy day to call is Wednesday. Again, this is based on a sample of 28 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Monday.

The best time to call MeadWestvaco Corporation

In summation, the best day to call MeadWestvaco Corporation is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that MeadWestvaco Corporation staffs the call center well on Monday.

Why Customers Call MeadWestvaco Corporation

If you have time to do a bit of reading before you call MeadWestvaco Corporation, we recommend you read over some of our problem-specific articles.

What is the history of MeadWestvaco Corporation?

MeadWestvaco Corporation, now known as WestRock, has an extensive history rooted in innovation and growth. It was formed in 2002 through the merger of The Mead Corporation and Westvaco Corporation. The Mead Corporation, founded in 1846, initially started as a small book publishing business, soon expanding into the paper and packaging industry. Likewise, Westvaco, established in 1888, focused on paper production and forestry. By combining their strengths, MeadWestvaco became a global leader in packaging, paper, and specialty chemicals. Over the years, the company continued to evolve and adapt, investing in advanced technologies and sustainable practices. In 2015, MeadWestvaco merged with RockTenn to form WestRock, further consolidating its position as a leading provider of paper and packaging solutions. Today, WestRock carries forward MeadWestvaco's rich heritage, delivering innovative, sustainable, and customer-centric solutions worldwide.

Where are MeadWestvaco Corporation's headquarters located?

MeadWestvaco Corporation's headquarters are located in Richmond, Virginia. As a global packaging company, their headquarters in Richmond serves as the central hub for their operations and executive management. Richmond, the capital of Virginia, offers a strategic location with excellent transportation links, making it convenient for their business activities. MeadWestvaco's choice of Richmond as their headquarters reflects their commitment to leveraging the city's resources and talent pool. Richmond is known for its vibrant business community and access to a diverse range of industries, creating opportunities for collaboration and growth. The company's decision to establish their headquarters in this dynamic city underscores their dedication to innovation, sustainability, and maintaining a strong presence in the packaging industry.

What is MeadWestvaco Corporation's approach to sustainability?

MeadWestvaco Corporation is dedicated to a comprehensive approach to sustainability. We strive to balance social, environmental, and economic factors in all aspects of our business operations. Our sustainability commitments focus on fostering responsible forestry, reducing environmental impact, promoting employee well-being and diversity, and supporting the communities in which we operate. We prioritize innovation to develop sustainable packaging solutions that optimize material usage and protect products. Our goal is to become a carbon-neutral company, driving energy efficiency measures and investing in renewable energy sources. By engaging with stakeholders and partnering with organizations, we work towards creating lasting positive change. MeadWestvaco Corporation is committed to being a global leader in sustainability, continuously improving our practices to ensure a brighter future for generations to come.

Top MeadWestvaco Corporation customer service problems

Click the link above to get answers to just about any MeadWestvaco Corporation customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is MeadWestvaco Corporation's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a MeadWestvaco Corporation agent. This phone number is MeadWestvaco Corporation's best phone number because 168 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-345-6323 include Where to buy, Complaint, Technical support, Returns, Repairs and other customer service issues. Rather than trying to call MeadWestvaco Corporation first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, MeadWestvaco Corporation has 2 phone numbers. It's not always clear what is the best way to talk to MeadWestvaco Corporation representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for MeadWestvaco Corporation. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like MeadWestvaco Corporation. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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