A:Press 2 at 1st prompt, then 1 at the next two prompts. 1 for callback.Our free phone can also navigate phone menus to get a live human at Maine E-ZPass for you.
Q:
Does Maine E-ZPass offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Saturday, and the most busy day is Wednesday.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Tuesday, and the shortest are on Thursday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Maine E-ZPass below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Maine E-ZPass phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 2 at 1st prompt, then 1 at the next two prompts. 1 for callback.
Below are some clips we've found from Maine E-ZPass's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome to the Main Turnpike Authority EasyPASS customer service center.
If you know your party's three digit extension, you may select it at any time.
To access our company directory, please press one.
You may access your account at any time online at easypass main turnpike dot com.
To reach our EZ Pass customer service center, for personal accounts, please press two.
For business account
Please hold while I transfer your call."
Excerpt from a call with Maine E-ZPass
Wednesday, January 17, 2024 3:45 PM
What are the hours and when should I call?
Maine E-ZPass operates the call center for this 888-682-7277 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 70 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Maine E-ZPass call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Maine E-ZPass phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Maine E-ZPass staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Maine E-ZPass is Saturday.The most busy day to call is Wednesday, which averages 250% more phone calls by comparison.Again, this is based on a sample of 70 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Busiest
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Tuesday.
Maine E-ZPass is a hassle-free electronic toll collection system designed to make driving through tollbooths faster and more efficient. It is a small device, also known as a transponder, that you attach to your vehicle's windshield. When you pass through a participating toll plaza, the system automatically deducts the toll amount from your prepaid account, saving you time and avoiding the need to stop and manually pay the toll. Maine E-ZPass works in several states, including Maine, New Hampshire, Massachusetts, Rhode Island, and many others, allowing you to conveniently travel without worrying about carrying cash or waiting in long lines. It offers discounted toll rates and eliminates the hassle of searching for exact change while ensuring a seamless journey on the designated toll roads.
Maine E-ZPass offers two types of accounts: individual and commercial. Individual accounts are designed for personal, non-commercial use. This type of account is suitable for regular commuters or occasional travelers who require a transponder for personal vehicles. Individual accounts can be opened with just one transponder and linked to a credit card or bank account for seamless balance replenishment. On the other hand, commercial accounts are tailored for businesses or organizations with multiple vehicles. With a commercial account, customers can manage and administer multiple transponders and vehicles linked to a single account. This option streamlines toll payment tracking, reporting, and billing processes for businesses, ensuring convenience and efficiency for fleet management. Whether for personal or commercial purposes, Maine E-ZPass offers flexible and convenient account options to suit different commuting needs.
Maine E-ZPass is a convenient electronic toll collection system that simplifies your travel experience. With E-ZPass, a small device called a transponder is installed in your vehicle, usually on the windshield. As you approach a toll plaza, the transponder sends a signal to the tollbooth, automatically deducting the toll amount from your prepaid E-ZPass account. The tollbooth's antenna reads the transponder, eliminating the need to stop, ensuring a seamless and efficient commute. E-ZPass saves you time and hassle, allowing you to breeze through toll plazas without fumbling for cash. Plus, you receive discounted toll rates compared to cash-paying travelers. Maine E-ZPass also provides access to other E-ZPass systems across the United States, making it convenient for interstate travel.
Click the link above to get answers to just about any Maine E-ZPass customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Maine E-ZPass, and their purpose. Are any of these similar to the reason you are trying to call?
Question about rental car: "I've got a question about whether I can go through EasyPass Blaine's and a rental car."
- From a call lasting 2m 31s , Aug 15, 2024 7:35 PM
Assistance with payment: "Hi. I'm trying to pay my EZ Pass."
- From a call lasting 2m 2s , Jan 17, 2024 3:45 PM
Conclusion and closing notes
This is Maine E-ZPass's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Maine E-ZPass agent. This phone number is Maine E-ZPass's best phone number because 222 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-682-7277 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Maine E-ZPass first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Maine E-ZPass has 1 phone number. It's not always clear what is the best way to talk to Maine E-ZPass representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Maine E-ZPass. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Maine E-ZPass. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.