Macy's Credit Card Customer Service Phone Number

  • Calls Macy's's Credit Card Customer Service department
  • On average, callers wait 38 minutes to talk to a person when they call
  • Call center hours are 24 hours, 7 days
  • We recommend calling around 10:15am
  • Some common reasons that visitors to GetHuman call Macy's include Refund order, Missing order, Return order, and Technical support.
  • Get a real live human at this number: Press 2, then say "I don't know", then "I don't know" then press 0
  • When you call Macy's and their automated voice system picks up, you hear: In a few words, please tell me why you are calling today.
  • This is not the most popular Macy's phone number (it's ranked #2). Most customers call 800-289-6229 for support: Click here for best option

Other customers got on the phone recently because:

My account ending in **** is current, but I keep getting calls that it is pass due. I d...
A refund amount that I requested for Order *********** was not applied correctly. They...
I'm looking for a coat in stock at the willlowbrook wayne, nj macy's.
I went to Macy's out Towson Town Center and was embarrassed they are not able to find a...
I never received my order from USPS they said it was received to sender and I ordered o...
Macy's phone associate stole my e-gift card information when I ordered by phone, and I...
Question about a return on a suit that I got and other items I got with the suit
There is a Cecelia brand pink marked sweater the color is called cereal. I love it. But...
Never received a card or information after applying. Now getting v*m saying my account...
Women’s London Fog walker coat Web ID ********: is it a heavy coat or med to light weig...
Need assistance for a refund
My girlfriend brought a coat that was on sale for *** Dollars d got it discount *** but...
I need to speak with a Macy’s customer service employee regarding a late payment made y...
Nothing is wrong I just need the QR code emailed to me again. Order number *****-*****

Macy's Credit Card Customer Service Phone Number 800-264-0069 - Info & Statistics

Phone number to dial800-264-0069
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCredit Card Customer Service
Call center hours24 hours, 7 days
Best time to dial10:15am
Navigate phone maze to a humanPress 2, then say "I don't know", then "I don't know" then press 0
Average wait38
Current wait40
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or web or facebook or twitter
Quality of communication69%
Quality of help82%
Customer votes7,271
Best phone number800-289-6229
Information last updatedTue Mar 26 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

Macy's's 800-264-0069 Credit Card Customer Service Number

This Macy's phone number is ranked #2 out of 5 because 55,422 Macy's customers tried our tools and information and gave us feedback after they called. The reason customers call 800-264-0069 is to reach the Macy's Credit Card Customer Service department for problems like Refund order, Missing order, Return order, Technical support. As far as we can tell, Macy's has call center locations in MIssouri and you can call during their open hours 24 hours, 7 days. Macy's has 5 phone numbers and 8 different ways to get customer help. We've compiled information about 800-264-0069 and ways to call or contact Macy's with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Macy's

Calling Macy's at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 800-264-0069. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Macy's Credit Card Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Macy's Once on the phone with Macy's's Credit Card Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Macy's in General

While 800-264-0069 is Macy's's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-289-6229 is their best customer phone number overall, and we have put together a comparison of their 8 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Macy's help by calling them, is that other customers give their customer support at this number a 69% score for their communication skills and a 82% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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