Main Macy's Phone Number

Macy's Customer Service

800-264-0069
16 mins average waitavoid wait
Call center hours
Mon-Fri 9am-5:30pm ESTOpen
When calling Macy's
Press 2, then say "I don't know", then "I don't know" then press 0
Save time and frustration
Have a pro resolve your issue for you

Before dialing Macy's Customer Service

We've tried for years to eliminate that 16 minute wait for you. But the fact is that it can still take many phone calls to Macy's to resolve your issue. Now you can hire GetHuman to do all the work on the phone for you.
Handle it all for me
So I don't have to spend hours or days on the phone with Macy's.
Skip waiting on hold
At least skip the hold music and all the waiting. We connect you to a human.
Some guidance, please
We give or research a guide for your Macy's woes in case you can avoid a call.

Call Macy's Customer Service

Call Customer Service by tapping below if on your phone, or talk to them from your browser.
Tap or click to call
Tap or click here to call (800-264-0069); Press 2, then say "I don't know", then "I don't know" then press 0
Call from your computer
Use our web-phone to save plan minutes. Use auto-pilot, record the call & other features.

Why are you calling Macy's Customer Service?

If you tell us why you are calling, we could save you from having to wade through the phone maze to Customer Service.
Not seeing your issue? Ask us.

Best Macy's toll-free numbers and support

This is the #3 phone number and #4 overall way to contact Macy's according to 691536 GetHuman users.Here are the best.
800-289-6229
Customer Service
888-257-5949
Consumer Product Safety Commission
Live Chat
Customer Service
212-494-3000
Corporate Offices
customerservice@macys.com
Customer Service
877-887-8781
Executive Customer Service