MSN Windows Live Assistance - Hotmail Phone Number

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Customer service
  • Calls MSN Windows Live Assistance - Hotmail's Customer Service department
  • The average hold time is 2m
  • The current wait is approximately 6m
  • Hours are 24 hours, 7 days
  • The best time to call is 9am
  • Popular issues for this call center: Reset Password, Technical Support, Two Factor Authentication, Account Access, and Hacked Account.
  • Reach a live MSN Windows Live Assistance - Hotmail agent: Press 5 for "any other issues"

What It's Like to Call MSN Windows Live Assistance - Hotmail Customer Care At This Phone Number

Calling MSN Windows Live Assistance - Hotmail was very tricky because, despite the name, it's clear that Microsoft works hard to avoid providing live assistance. In fact, throughout the call, I was told several times to get help from online support. This counteracts the entire point of having a live assistance number and frankly was frustrating. Equally frustrating was the fact the automated system was very sensitive and would stop if it thought it caught a word in the background. I quickly realized I'd have to take it off speaker which made calling even less convenient. 

While it was sensitive, it wasn't appropriately responsive which made it even more difficult to deal with. When I first called it thanked me for calling Microsoft, then recited the standard messaging that the call would be monitored and potentially shared. The automated voice message then said, "To help us best assist you, I need to know if you're calling as a home user or a business user." I said home user. 

Then, it said it looked forward to assisting me today and asked what it could help me with. There was an awkward pause and I realized that it was waiting for me, so I said "retrieving my Hotmail account." It asked me how it could help me with my Hotmail account so I repeated the same thing. It was odd because it did not instruct me to say in a few words what I needed or anything like that. It would just stop talking and the blank space would awkwardly prompt me to say something. 

After I said that a second time, it said okay, but then quickly ran through a list of things so quickly that I didn't understand what the options were. At the end of the options, there was another awkward pause so I attempted to say "Repeat the list", but it didn't work.

Instead, after another lengthy pause, it told me that Microsoft support was now online and that I could go visit it at  It repeated the web address a second time and offered me the option to have it texted to me so I could access it more easily. I said no because I was still waiting to talk to someone and I knew there were options that I had missed earlier such as account support and forgotten password assistance. 

While I was hoping I'd be directed there, instead the message simply said, "Okay, thank you and goodbye." I was a little shocked it just hung up on me like that, but also frustrated because, after five minutes and two phone calls, I was no closer to actually getting any live assistance.

Reasons customers like you called recently

Please i need to get help to access my email account
Recieved error message, followed unclear instructions, possibly locked out.
i cant access my hotmail account because i forgot the number i registered with years ago
See above - I need to get an old Hotmail account deleted.
Sir, *I am writing to you today to request your assistance in recovering my Hotmail acc...
Dear sir,*I have an old yahoo account that is attached as a recovery step for my hotmai...
Please help me I have changed my password but I still can get into my email.
I can't remember my password and I can't remember the last part where it tells you to g...
My e mail id is not open I don't know plz give me coustomer support communication email...
Dear sir My Hotmail email *****@***.com is not sign I don't know sir but plz help in th...
My message is not been shown since *th Sept ****, please do the needful so that I can r...
i have a vary old account that is attached to my games and need help recovering it. I m...

MSN Windows Live Assistance - Hotmail Customer Phone Number 866-234-6020 - Stats

Phone number to dial866-234-6020
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9am
Average wait2 minutes
Current wait6 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web
Quality of communication83%
Quality of help85%
Customer votes354
Information last updatedSat Nov 25 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

MSN Windows Live Assistance - Hotmail's Best Toll-Free/800 Customer Phone Number

This is MSN Windows Live Assistance - Hotmail's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a MSN Windows Live Assistance - Hotmail agent. This phone number is MSN Windows Live Assistance - Hotmail's Best Phone Number because 3,036 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-234-6020 include Reset Password, Technical Support, Two Factor Authentication, Account Access, Hacked Account and other customer service issues. Rather than trying to call MSN Windows Live Assistance - Hotmail first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, MSN Windows Live Assistance - Hotmail has 1 phone number. It's not always clear what is the best way to talk to MSN Windows Live Assistance - Hotmail representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

What is GetHuman's Relationship to MSN Windows Live Assistance - Hotmail?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like MSN Windows Live Assistance - Hotmail. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Beyond the Phone Number

There are other ways to get in touch with MSN Windows Live Assistance - Hotmail, including their website / help desk. Visit our MSN Windows Live Assistance - Hotmail Customer Service page for more information.
MSN Windows Live Assistance - Hotmail Customer Service

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