MFS Investment Management Customer Service

Phone Number & Contact Information

Toll-free·Calls Account Services·Most popular MFS Investment Management number
Q:How do I get a live human at MFS Investment Management?
A:Direct to account services
Q:Does MFS Investment Management offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-7pm EST. The least busy day is Wednesday, and the most busy day is Thursday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 4 minutes. The longest hold times are on Friday, and the shortest are on Monday.

More MFS Investment Management Customer Phone Numbers

800-637-1255 - Retirement Plan Services
Toll-free · Direct to retirement plan service ·
866-529-1637 - 529 Savings Plans
Toll-free · Direct to 529 savings plan ·
800-637-2304 - Closed-end Fund Information
Toll-free · Direct to closed-end fund information ·
800-752-7215 - Annuity Services
Toll-free · Direct to annuity services ·
617-954-5000 - International Calls
For calls from outside of the US ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this MFS Investment Management phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to account services

What are the hours and when should I call?

MFS Investment Management operates the call center for this 800-225-2606 phone number Mon-Fri 8am-7pm ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this MFS Investment Management phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like MFS Investment Management staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call MFS Investment Management is Wednesday. The most busy day to call is Thursday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call MFS Investment Management is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that MFS Investment Management staffs the call center well on Wednesday.

More Ways to Contact MFS Investment Management Customer Service

There are of course other ways to contact MFS Investment Management customer service besides the phone. Below we list the best ones, by medium.
MFS Investment Management's website
As a last, sometimes only, resort- MFS Investment Management customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is MFS Investment Management's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a MFS Investment Management agent. This phone number is MFS Investment Management's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-225-2606 include and other customer service issues. Rather than trying to call MFS Investment Management first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, MFS Investment Management has 6 phone numbers. It's not always clear what is the best way to talk to MFS Investment Management representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for MFS Investment Management. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like MFS Investment Management. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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