Louisiana Workforce Commission Customer Service

Phone Number & Contact Information

866-783-5567
Toll-free·Calls Customer Service·Most popular Louisiana Workforce Commission number
Q:How do I get a live human at Louisiana Workforce Commission?
A:Press 1, then 1, then 1 and then wait.
Q:Does Louisiana Workforce Commission offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Saturday, and the most busy day is Tuesday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 4 minutes. The longest hold times are on Friday, and the shortest are on Thursday.

More Louisiana Workforce Commission Customer Phone Numbers

225-342-3111 - Corporate Offices
Calling this Louisiana Workforce Commission number should go right to a real human being ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Louisiana Workforce Commission phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1, then 1, then 1 and then wait.
Below are some clips we've found from Louisiana Workforce Commission's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"If you are calling as you received the ninety day proof of employment notice, please hang up and visit w w w dot l a works dot net or w w w dot luisiana works dot net forward slash hire for important information and updates related to this notice. Call center staff can only provide you the information that is available on the website. If you have followed the instructions included on the letter, there is nothing else required of you at this time. If we need additional information, we will reach out. If you do not hear from us right away, do not worry. We are working as quickly as we can to review all submitted documentation. No adverse action will be taken on any claim until all submitted documentation is reviewed. If after visiting our website you still have questions, you may email covid nineteen assist at w c dot l a dot gov. Again, that's c o v I d one nine a s s I s t at l w c dot l a dot g o v. Thank you for calling the Louisiana Workforce Commission. For English, press one. Spanish, press two. You've reached the Louisiana Workforce Commission's claimant call center. Agents answering this number are not able to answer insurance, employer tax questions. And will not transfer callers to the employer line. If you are a claimant needing assistance with an unemployment insurance benefit issue, please continue to hold."
Excerpt from a call with Louisiana Workforce Commission
Tuesday, January 16, 2024 6:24 PM
The first phone menu
"If you are calling because you received the ninety day proof of employment notice, please hang up and visit w w w dot l a works dot net or w w w dot luisiana works dot net forward slash hire for important information and updates related to this notice. Call center staff can only provide you the information that is available on the website. If you have followed the instructions included on the letter, there is nothing else required of you at this time. If we need additional information, we will reach out. If you do not hear from us right away, do not worry. We are working as quickly as we can to review all submitted documentation. No adverse action will be taken on any claim until all submitted documentation is reviewed. If after visiting our website you still have questions, you may email covid nineteen assist at l w c dot l a dot gov. Again, that's c o v I d one nine a s s I s t at l w c dot l a dot g o v.
Thank you for calling the Louisiana Workforce Commission. For English, press one.
For Spanish, press two."
Excerpt from a call with Louisiana Workforce Commission
Monday, March 25, 2024 7:04 PM

What are the hours and when should I call?

Louisiana Workforce Commission operates the call center for this 866-783-5567 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 133 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Louisiana Workforce Commission phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Louisiana Workforce Commission staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Louisiana Workforce Commission is Saturday. The most busy day to call is Tuesday, which averages 1500% more phone calls by comparison. Again, this is based on a sample of 133 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Louisiana Workforce Commission is Friday.

Why call this Louisiana Workforce Commission number?

Below is a sample of recent calls to Louisiana Workforce Commission, and their purpose. Are any of these similar to the reason you are trying to call?
Issue with benefits payment: "I received my debit card with a zero balance, but it was supposed to have $247 for one week of unemployment."
- From a call lasting 24m 52s , Feb 5, 2024 10:06 PM

More Ways to Contact Louisiana Workforce Commission Customer Service

There are of course other ways to contact Louisiana Workforce Commission customer service besides the phone. Below we list the best ones, by medium.
Email
owd@lwc.la.gov - Customer Service
Customer service email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Louisiana Workforce Commission will reply our your email.
Louisiana Workforce Commission's website
As a last, sometimes only, resort- Louisiana Workforce Commission customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Louisiana Workforce Commission's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Louisiana Workforce Commission agent. This phone number is Louisiana Workforce Commission's best phone number because 438 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-783-5567 include Eligibility question, Claims, Collecting benefits, Missed payments, File application and other customer service issues. Rather than trying to call Louisiana Workforce Commission first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Louisiana Workforce Commission has 2 phone numbers. It's not always clear what is the best way to talk to Louisiana Workforce Commission representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Louisiana Workforce Commission. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Louisiana Workforce Commission. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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