Litter Maid Customer Service

Phone Number & Contact Info

Litter Maid's Best Phone Number

Toll-free·Calls Customer Service·Most popular Litter Maid number

How do I talk to a live human at Litter Maid?

A:Press 1 for English, 4 for Littermaid

Does Litter Maid offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-5pm EST. The least busy day is Monday, and the most busy day is Thursday.

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Friday, and the shortest are on Tuesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Litter Maid phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 for English, 4 for Littermaid
Below are some clips we've found from Litter Maid's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

The first phone menu

"Thank you for calling Spectrum Brands home appliances division.
For English, press one.
For French, press two.
For Spanish, press three."
Excerpt from a call with Litter Maid
Thursday, March 28, 2024 6:30 AM

What are the hours and when should I call?

Litter Maid operates the call center for this 800-231-9786 phone number Mon-Fri 9am-5pm ET. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Litter Maid phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Litter Maid staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Litter Maid is Monday. The most busy day to call is Thursday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Friday.

The best time to call Litter Maid

In summation, the best day to call Litter Maid is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Litter Maid staffs the call center well on Monday.

Why Customers Call Litter Maid

If you have time to do a bit of reading before you call Litter Maid, we recommend you read over some of our problem-specific articles.

What is the warranty on the Litter Maid?

The Litter Maid comes with a standard one-year limited warranty, ensuring that the product is free from defects in material and workmanship under normal use. The warranty covers the main components and parts of the Litter Maid. If any issues arise within the warranty period, customers should contact customer support for assistance. Proof of purchase will be required for warranty claims. The warranty does not cover damage resulting from misuse, abuse, or unauthorized repairs or modifications. Litter Maid will, at their discretion, repair or replace defective parts or the entire unit. However, any service or repair costs related to improper handling or unauthorized alterations are not covered under the warranty.

Is the Litter Maid easy to clean?

Yes, the Litter Maid is designed to be easy to clean. Its automated self-cleaning feature eliminates the need for manual scooping. Simply remove the waste receptacle, which conveniently separates the clumps from the clean litter, and dispose of it in a hygienic manner. The waste receptacle can be lined with any standard plastic bag for mess-free emptying. Additionally, the litter area is equipped with a removable rake, making it effortless to wipe clean with a damp cloth or mild disinfectant. Regular maintenance is minimal and hassle-free, ensuring a clean and odor-free litter box for your feline companion. With its user-friendly cleaning process, the Litter Maid saves pet owners time and effort, improving their overall experience.

What type of litter should I use with the Litter Maid?

We recommend using clumping clay litter with the Litter Maid. Clumping litter is highly effective with our automated litter box as it forms solid clumps when exposed to moisture, making it easier to remove and maintain cleanliness. It minimizes odor and ensures efficient waste removal, keeping your cat's litter box fresh and hygienic. Non-clumping litters or alternative materials, such as crystal or wood pellets, may cause problems with the Litter Maid's automatic cleaning mechanism and result in suboptimal performance. It is important to note that using a quality clumping clay litter will optimize the functionality of your Litter Maid and enhance the overall experience for both you and your feline companion.

Top Litter Maid customer service problems

Click the link above to get answers to just about any Litter Maid customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Litter Maid's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Litter Maid agent. This phone number is Litter Maid's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-231-9786 include Where to buy, Complaint, Safety concern, Returns, Product information and other customer service issues. Rather than trying to call Litter Maid first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Litter Maid has 1 phone number. It's not always clear what is the best way to talk to Litter Maid representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Litter Maid. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Litter Maid. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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