Phone Number

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Customer service
Current Wait: 3 mins (3m avg)
Hours: 7:30am-midnight EST; best time to call: 3:15pm
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ReturnsCancel orderChange orderTrack orderComplaintA different issue
Get to a live person fastest: Calling the number above should go right to a real human being

Reasons customers like you called recently

Just a question. Are your Lion Brand crochet hooks made in the USA? And I believe you...
18 days ago
please refund my purchase that I sent a complaint about.
20 days ago
I wanted to contact a knitting group near me. When the quarantine is over I’d like to v...
a month ago
a month ago
Row * directions seem incorrect for number of stitches to follow sequence
a month ago
pattern seems incorrect
a month ago
number of stitches do not coincide with established pattern sequence*Can you see if the...
a month ago
I am having difficulty with Pattern *****AD*row * of the Flower Garden*directions do no...
a month ago
Where can I find Pound of Love Pastel Yellow?*Has it been discontinued? If so, any cha...
2 months ago
I'd like to order the following:*Wool-ease thick & quick yarn:*lollipop ***-****butters...
2 months ago
I have been using same yarn for *mths and frigging at night so i.can crochet in morning...
2 months ago
I am wondering if you are reconsidering the discontinuation of Vanna’s Choice yarn. It...
2 months ago
I got an email '*This morning and it said that the lion brand ball in a Shaw*Was for...
3 months ago
Have been endlessly, more than a year, trying to work with the delivery company Lion Br...
3 months ago
I am trying to place an order online, but for some reason, the order will not go throug...
3 months ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-258-9276 - by the Numbers

Phone number to dial
Call-back available
Call picked up by a real person
Department you're calling
Customer Service
Call center hours
7:30am-midnight EST
Best time to dial
Navigate phone maze to a human
Direct to human
Average wait
Current wait
Rank (among phone numbers)
Rank (overall)
Alternate methods
Quality of communication
Quality of help
Customer votes
Information last updated
Thu Jun 04 2020 10:00:00 GMT+0000 (Coordinated Universal Time)'s Best Toll-Free/800 Customer Phone Number

This is's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a agent. This phone number is's Best Phone Number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-258-9276 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call we recommend you tell us what issue you are having and then possibly contact them via phone. In total, has 1 phone number. It's not always clear what is the best way to talk to representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting - by phone or otherwise

While 800-258-9276 is's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team, according to other customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides trying to call, best to start by telling us what the issue is above. If you think this information is inaccurate or know of other ways to contact please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for

What is GetHuman's Relationship to

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our AT&T Wireless Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the CenturyLink Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like AT&T Wireless or CenturyLink. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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