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Customer service
Current Wait: 8 mins (2m avg)
Hours: Mon-Fri 8am-10pm, Sat-Sun 10am-6pm EST; best time to call: 2:45pm
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Reasons customers like you called recently

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My order for * pieces that I was supposed to get in my set were not in the box
I would really love to but the LEGO Land Rover, is there any discount*promo codes I can...
i wont to have a lego chat.
I would like some information for a project my grandson is doing about LEGO.*He 'Wonder...
hello *my * yr old grandson is doing a project on lego. we have found lots of great i...
Hi ****Wondering if you can help, purchased Star Wars Microfighters for my grandson on...
Would like to request a **** catalog.
Hi,*I bought a lego for my son, however there is a missing part for the set.*The part n...
Want to see if I could get three pieces from you. They are not necessary to complete my...
hi looking for the stand that gos to ***** lego set thanks for your help
I returned order T********* via Fed Ex on Sat. ****. As of today I have not received...
I ve been chatting with this lady danielle hickman from dallas about buying an ** jeep...
Paid the $*.** to improve my listings rate I'm not sure how it works but I don't see wh...
Shame on you for allowing NoraCora to advertise on your site. Check reviews on the comp...
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Customer Number 800-838-9647 - by the Numbers

Phone number to dial800-838-9647
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-10pm, Sat-Sun 10am-6pm EST
Best time to dial2:45pm
Navigate phone maze to a humanPress 1 then wait on the line
Average wait
Current wait8
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web, chat
Quality of communication84%
Quality of help78%
Customer votes620
Information last updatedFri Nov 27 2020 10:00:00 GMT+0000 (Coordinated Universal Time)'s Best Toll-Free/800 Customer Phone Number

This is's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a agent. This phone number is's Best Phone Number because 828 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-838-9647 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call we recommend you tell us what issue you are having and then possibly contact them via phone or web or chat. In total, has 1 phone number. It's not always clear what is the best way to talk to representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting - by phone or otherwise

While 800-838-9647 is's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for

What is GetHuman's Relationship to

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Xbox Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the American Airlines Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Xbox or American Airlines. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Contact Info

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