Lego.com Phone Number

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800-838-9647
Customer service
Current Wait: 5 mins (4m avg)
Hours: Mon-Fri 8am-10pm, Sat-Sun 10am-6pm EST; best time to call: 10:45am
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Get to a live person fastest: Press 1 then wait on the line

Reasons customers like you called recently

I need to access my VIP account and I don't remember the phone number or password assoc...
My lego airbus helicopter H*** won't function well, i don't know what happened but the...
Bought a Lego set that had missing parts. I previously chatted with a Lego agent and wa...
hello*my promotion code not working now*i have a code for vip weekend *-*** USD for the...
Hi, I purchased some lego in-store today, and when I asked about the castaway GWP, they...
My issue is LEGO. I ordered on Lego service when I order my replacement parts I put all...
Pls tell me if the Lego service is online
My Lego replacement parts didn't pass to validation check pls help me
My Lego replacement parts didn't pass to validation check
My Lego piece didn't pass to the validation check pls help me
My Lego piece is cracked pls be careful while package the Lego set and be careful while...
My Lego replacement parts didn't pass to validation check what is the solution to pass...
My order in Lego service didn't pass the validation check pls help me
I am trying to log in to my VIP account and get redirected every time to log in again...
Hi I ordered this on May **th. I really need this item to arrive soon. The tracking inf...
See more recent reasons for calling

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Customer Number 800-838-9647 - by the Numbers

Phone number to dial800-838-9647
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-10pm, Sat-Sun 10am-6pm EST
Best time to dial10:45am
Navigate phone maze to a humanPress 1 then wait on the line
Average wait
Current wait5
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web, chat
Quality of communication81%
Quality of help75%
Customer votes647
Information last updatedWed Jan 25 2023 10:00:00 GMT+0000 (Coordinated Universal Time)

Lego.com's Best Toll-Free/800 Customer Phone Number

This is Lego.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Lego.com agent. This phone number is Lego.com's Best Phone Number because 828 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-838-9647 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Lego.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, Lego.com has 1 phone number. It's not always clear what is the best way to talk to Lego.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Lego.com - by phone or otherwise

While 800-838-9647 is Lego.com's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Lego.com please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Lego.com.

What is GetHuman's Relationship to Lego.com?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Lego.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Playstation Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Straight Talk Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Playstation or Straight Talk. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Lego.com Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Lego.com contacts
Lego.com Phone NumberBEST
Lego.com Live Chat
Lego.com Help Desk
General customer information

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