Leap Wireless Customer Service

Phone Number & Contact Info

Leap Wireless's Best Phone Number

858-882-6000
Calls Corporate Offices·Most popular Leap Wireless number
Q:

How do I talk to a live human at Leap Wireless?

A:This is corporate number, not customer service.
Q:

Does Leap Wireless offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Friday, and the shortest are on Wednesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Leap Wireless phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: This is corporate number, not customer service.

What are the hours and when should I call?

Leap Wireless operates the call center for this 858-882-6000 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 138 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Leap Wireless phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Leap Wireless staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Leap Wireless is Tuesday. The most busy day to call is Monday. Again, this is based on a sample of 138 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday.

The best time to call Leap Wireless

In summation, the best day to call Leap Wireless is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Leap Wireless staffs the call center well on Tuesday.

Why Customers Call Leap Wireless

If you have time to do a bit of reading before you call Leap Wireless, we recommend you read over some of our problem-specific articles.

What is Leap Wireless?

Leap Wireless is a telecommunications company that offers wireless services to customers across the United States. As a subsidiary of Cricket Communications, Leap Wireless focuses on providing affordable and reliable wireless solutions. With a mission to connect communities and individuals by making wireless communication accessible to all, Leap Wireless offers a wide range of services including voice calls, text messaging, and mobile data. The company prides itself on its prepaid plans, without the need for a contract, which allows customers to have control over their wireless expenses. Leap Wireless's network coverage extends to many major cities and rural areas, ensuring that customers can stay connected wherever they are. With a commitment to customer satisfaction and competitive pricing, Leap Wireless continues to be a trusted choice for wireless communication needs.

What services does Leap Wireless offer?

Leap Wireless offers a range of services to meet the communication needs of its customers. These services include affordable wireless plans with unlimited talk, text, and data options. Customers can choose from a variety of prepaid plans to suit their specific usage requirements and budgets. Leap Wireless also provides nationwide coverage, ensuring that customers can stay connected wherever they go. In addition to traditional phone services, Leap Wireless offers mobile hotspot devices, allowing customers to connect their devices to the internet on the go. With flexible and cost-effective plans, reliable coverage, and the option for mobile internet access, Leap Wireless strives to provide comprehensive and convenient communication solutions to its customers.

What payment methods are accepted by Leap Wireless?

Leap Wireless accepts various payment methods to provide convenience for their customers. Currently, they accept credit cards from major providers such as Visa, MasterCard, American Express, and Discover. Additionally, they also accept debit cards that are affiliated with these major credit card companies. Customers can also make payments through electronic checks, where the funds are directly withdrawn from a checking account. Furthermore, Leap Wireless provides the option of setting up automatic payments, allowing customers to have their bills paid automatically each month. This offers a hassle-free experience and ensures that payments are made on time. With these multiple payment options, Leap Wireless aims to accommodate the preferences and diverse financial needs of their customers.

Top Leap Wireless customer service problems

Click the link above to get answers to just about any Leap Wireless customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Leap Wireless Customer Service Contacts

There are of course other ways to contact Leap Wireless customer service besides the phone. Below we list the best ones, by medium.

Leap Wireless Customer Email Addresses

Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Leap Wireless will reply our your email.

Conclusion and closing notes

This is Leap Wireless's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Leap Wireless agent. This phone number is Leap Wireless's best phone number because 828 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 858-882-6000 include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call Leap Wireless first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, Leap Wireless has 1 phone number. It's not always clear what is the best way to talk to Leap Wireless representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Leap Wireless. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Leap Wireless. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Compare Leap Wireless Customer Service

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!