A:Press 1 for English, then you must choose an option 1-4.Our free phone can also navigate phone menus to get a live human at Kyocera Mobile for you.
Q:
Does Kyocera Mobile offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 6am-6pm PST.The least busy day is Wednesday, and the most busy day is Monday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Tuesday, and the shortest are on Friday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Kyocera Mobile below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Kyocera Mobile phone number to document the phone system.
Here is how our research team describes the way the Kyocera Mobile phone system greets you: For English, please press 1. For self-service formation and technical support for your Kyocera mobile phone, please visit our website at kyoceramobile.com. It is recommended that you call from a landline phone rather than your mobile device to enable our support team to gather the serial number and perform troubleshooting. Please listen carefully before making a selection, as our options have recently changed. If you're a business and currently own multiple Kyocera devices, please press the pound key. Otherwise, please stay on the line for more options.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1 for English, then you must choose an option 1-4.
Below are some clips we've found from Kyocera Mobile's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Kyocera, the leader in rugged and everyday durable wireless devices.
For English, please press one.
For self-service product information and technical support, for your Qicera mobile phone, please visit our website at kicera mobile dot com.
It is recommended that you call from a landline phone rather than your mobile device to enable our support team to gather the serial number and perform troubleshooting.
Please listen carefully before making a selection as there are many options have recently changed.
If you're a business and currently own multiple QoSera handset devices, please press the pound key."
Excerpt from a call with Kyocera Mobile
Monday, October 28, 2024 2:05 PM
What are the hours and when should I call?
Kyocera Mobile operates the call center for this 800-349-4478 phone number Mon-Fri 6am-6pm PT.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 73 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Kyocera Mobile call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Kyocera Mobile phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Kyocera Mobile staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Kyocera Mobile is Wednesday.The most busy day to call is Monday.Again, this is based on a sample of 73 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Tuesday.
In summation, the best day to call Kyocera Mobile is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Kyocera Mobile staffs the call center well on Wednesday.
Why Customers Call Kyocera Mobile
Below is a sample of recent calls to Kyocera Mobile, and their purpose. Are any of these similar to the reason you are trying to call?
Battery issue assistance: "It's saying to, the batteries needs it tells me keep call it says call Kyrosera The battery's going out or something."
- From a call lasting 9m 11s , Oct 28, 2024 2:05 PM
Printer connectivity issue: "I'm trying to see if I can get some assistance with connecting my printer to my network."
- From a call lasting 3m 45s , Mar 1, 2024 6:14 PM
More Kyocera Mobile Customer Service Contacts
There are of course other ways to contact Kyocera Mobile customer service besides the phone. Below we list the best ones, by medium.
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Kyocera Mobile provides this option.
Conclusion and closing notes
This is Kyocera Mobile's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Kyocera Mobile agent. This phone number is Kyocera Mobile's best phone number because 438 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-349-4478 include and other customer service issues. Rather than trying to call Kyocera Mobile first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat. In total, Kyocera Mobile has 1 phone number. It's not always clear what is the best way to talk to Kyocera Mobile representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Kyocera Mobile. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Kyocera Mobile. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.