Krispy Kreme Customer Service

Phone Number & Contact Info

Krispy Kreme's Best Phone Number

800-457-4779
Toll-free·Calls Customer Service·Most popular Krispy Kreme number
Q:

How do I talk to a live human at Krispy Kreme?

A:Calling this Krispy Kreme number should go right to a real human being
Q:

Does Krispy Kreme offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Krispy Kreme phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Krispy Kreme number should go right to a real human being
Below are some clips we've found from Krispy Kreme's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

The first phone menu

"Hi there. Thank you for calling Krispy Kreme customer care. Please listen carefully to the following options as they may have changed. Save time and go to krispy kreme dot com and click on the need help link at the bottom of the page to get answers to your questions.
Find a location nearest you, or to share your feedback, To speak with someone regarding your online order, please press one.
If you are calling regarding fundraising information, or to place a fundraising order, please press two."
Excerpt from a call with Krispy Kreme
Thursday, February 29, 2024 3:32 PM

After you press 3

"If you are calling about for information about our rewards program, please press one.
To join our rewards program, please press two."
Excerpt from a call with Krispy Kreme
Thursday, February 29, 2024 3:32 PM
In fact, much of this information on this page is superfluous because this Krispy Kreme phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Krispy Kreme operates the call center for this 800-457-4779 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 89 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Krispy Kreme phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Krispy Kreme staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Krispy Kreme is Sunday. The most busy day to call is Thursday, which averages 367% more phone calls by comparison. Again, this is based on a sample of 89 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Busiest
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Monday.

The best time to call Krispy Kreme

In summation, the best day to call Krispy Kreme is Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Krispy Kreme

If you have time to do a bit of reading before you call Krispy Kreme, we recommend you read over some of our problem-specific articles.

Are Krispy Kreme doughnuts vegan?

No, Krispy Kreme doughnuts are not vegan. While some of their doughnuts may be considered vegetarian as they do not contain any meat-based ingredients, they are not vegan-friendly due to the use of eggs and dairy in the doughnut recipe. Krispy Kreme doughnuts are made using milk, butter, eggs, and other dairy-based ingredients. These animal-derived components make the doughnuts unsuitable for those following a strict vegan diet. However, Krispy Kreme offers a few vegan-friendly options, such as their plain, glazed doughnuts, as well as select fruit-filled and iced doughnuts that do not contain any animal-based ingredients.

What are the ingredients in Krispy Kreme doughnuts?

The ingredients in Krispy Kreme doughnuts are carefully selected to ensure a delectable treat. The classic Original Glazed doughnut, for example, comprises enriched wheat flour, sugar, soybean oil, water, yeast, and salt. Other doughnut varieties may include additional ingredients such as eggs, milk, flavors, and natural colors. For example, the popular Chocolate Iced Glazed doughnut contains cocoa, while the Strawberry Iced with Sprinkles doughnut includes strawberry puree. Furthermore, Krispy Kreme utilizes a proprietary ingredient mix, carefully prepared and monitored to maintain consistent taste and texture across their range. They prioritize quality and strive to create unforgettable doughnuts for their customers to enjoy.

What is Krispy Kreme's most popular doughnut?

Krispy Kreme's most popular doughnut is the Original Glazed doughnut. This mouthwatering treat has been a fan favorite since the brand's inception in 1937. With its light, fluffy texture and irresistible sugary glaze, the Original Glazed doughnut delights taste buds around the world. Its timeless appeal and consistent quality have made it a beloved classic among doughnut enthusiasts. Whether enjoyed fresh out of the oven or savored later, this iconic doughnut continues to captivate customers with its simple yet addictive flavors. So, if you're looking to experience the epitome of Krispy Kreme's deliciousness, don't miss out on their renowned Original Glazed doughnut!

Top Krispy Kreme customer service problems

Click the link above to get answers to just about any Krispy Kreme customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Krispy Kreme, and their purpose. Are any of these similar to the reason you are trying to call?
Issues with online promo code: "I tried a bunch of different options and types, and it's not working - saying there's no eligible item for the buy one get one for a dollar promo."
- From a call lasting 6m 19s , Jan 13, 2024 3:15 PM

More Krispy Kreme Customer Service Contacts

There are of course other ways to contact Krispy Kreme customer service besides the phone. Below we list the best ones, by medium.

Krispy Kreme Customer Help Desk / Web Support

krispykreme.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Krispy Kreme customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Krispy Kreme's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Krispy Kreme agent. This phone number is Krispy Kreme's best phone number because 384 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-457-4779 include Make a reservation, Delivery problem, Cancel a reservation, Complaint, Overcharge/Strange charge and other customer service issues. Rather than trying to call Krispy Kreme first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Krispy Kreme has 1 phone number. It's not always clear what is the best way to talk to Krispy Kreme representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Krispy Kreme. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Krispy Kreme. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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