Kotex Customer Service

Phone Number & Contact Info

Kotex's Best Phone Number

Toll-free·Calls Customer Service·Most popular Kotex number

How do I talk to a live human at Kotex?

A:Calling this Kotex number should go right to a real human being

Does Kotex offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-4pm CST. The least busy day is Tuesday, and the most busy day is Friday.

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Kotex phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Kotex number should go right to a real human being
In fact, much of this information on this page is superfluous because this Kotex phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Kotex operates the call center for this 877-485-6839 phone number Mon-Fri 8am-4pm CT. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 120 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Kotex phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Kotex staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Kotex is Tuesday. The most busy day to call is Friday. Again, this is based on a sample of 120 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Thursday.

The best time to call Kotex

In summation, the best day to call Kotex is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Kotex staffs the call center well on Tuesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Kotex

If you have time to do a bit of reading before you call Kotex, we recommend you read over some of our problem-specific articles.

Are Kotex products hypoallergenic?

Yes, Kotex products are hypoallergenic. We understand that many people have sensitive skin and may be prone to allergies or irritations. That's why we have carefully developed our products to be hypoallergenic, meaning they are less likely to cause any allergic reactions. We use high-quality materials and adhere to strict safety standards during the manufacturing process. Our products are dermatologist tested and free from known common allergens, such as fragrances, dyes, and harsh chemicals. We aim to provide a comfortable and worry-free experience for all our consumers. With Kotex, you can trust that our hypoallergenic products will give you the protection and peace of mind you deserve.

Are the materials in Kotex products biodegradable?

Yes, the materials in Kotex products are biodegradable. We understand the importance of sustainability and minimizing our environmental impact. To ensure that our products are eco-friendly, we have made efforts to use biodegradable materials. Our pads and tampons are made from a blend of natural fibers, such as cotton, which can decompose over time. The outer layers of our products are also designed to break down more easily. Additionally, we continue to research and innovate our materials to make them even more environmentally friendly. We are committed to providing women with products that not only meet their needs but also consider the health of our planet.

Are Kotex products tested on animals?

No, Kotex products are not tested on animals. At Kotex, we are committed to the principles of cruelty-free testing and ethical practices. All of our products undergo extensive testing, but we prioritize alternative methods that eliminate the need for animal testing. We are proud to be a part of a growing movement towards more compassionate and responsible testing practices within the personal care industry. Our dedication to ensuring the safety and quality of our products extends to both our customers and the animals we respect.

Top Kotex customer service problems

Click the link above to get answers to just about any Kotex customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Kotex's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Kotex agent. This phone number is Kotex's best phone number because 720 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-485-6839 include Where to buy, Complaint, Technical support, Returns, Repairs and other customer service issues. Rather than trying to call Kotex first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Kotex has 1 phone number. It's not always clear what is the best way to talk to Kotex representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Kotex. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Kotex. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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