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Kotex Customer FAQ

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What is Kotex's Phone Number?

The question we are asked most often is about how to talk to Kotex customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Product Information

What are the different types of Kotex products available?

Kotex provides a range of products for menstrual care, including menstrual pads, panty liners, and tampons, with various...
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Do Kotex products have any fragrance?

Kotex provides a range of products, some with added fragrance and others unscented for sensitive users. It is recommended to...
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Are the materials in Kotex products biodegradable?

Kotex uses various materials in its products, some of which, like organic cotton, are biodegradable. However, many products may...
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Do Kotex products have expiration dates?

Kotex products do not usually have traditional expiration dates, but they remain effective when stored properly. Performance...
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Are Kotex products vegan-friendly?

Kotex products may be suitable for vegans, as many of their pads and liners do not contain animal-derived ingredients. However,...
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What is the expiration date policy for Kotex products?

Kotex does not have a set expiration policy but suggests using their products within approximately five years for best quality....
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Safety and Testing

Are Kotex products hypoallergenic?

Kotex has various products, some of which are labeled hypoallergenic and lack added fragrances or harmful substances. Since...
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Are Kotex products tested on animals?

Kotex prioritizes safety and does not conduct animal testing for its products, opting for alternative methods to ensure...
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Usage Guidelines

How often should I change my Kotex product?

The frequency for changing Kotex products varies based on individual flow. Pads should generally be changed every four to six...
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Can I use Kotex products while swimming?

Kotex products can be used while swimming, but they primarily offer pads and panty liners, which may not be ideal. Many people...
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How should I store Kotex products?

Kotex products should be stored in a cool, dry place, away from moisture and sunlight to maintain their quality. It is best to...
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Purchasing and Promotions

Can I flush Kotex products down the toilet?

Kotex recommends that their products not be flushed down the toilet due to potential plumbing issues. Instead, users should...
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Are there any available coupons or promotions for Kotex products?

Kotex frequently has promotions and coupons, including in-store discounts, digital deals, and offers on their website. To...
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Where can I purchase Kotex products?

Kotex products are readily available at pharmacies, supermarkets, big box stores, and convenience shops. Online, they can be...
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Where can I find product reviews for Kotex products?

Product reviews for Kotex items can be found on the official Kotex website, various online retailers like Amazon and Walmart,...
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We look to the Kotex issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Kotex issues reported to GetHuman
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