Konica Minolta Customer Service

Phone Number & Contact Info

Konica Minolta's Best Phone Number

877-778-2687
Toll-free·Calls Customer Service·Most popular Konica Minolta number
Q:

How do I talk to a live human at Konica Minolta?

A:Press 4, then 1, 0#, 1
Q:

Does Konica Minolta offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Saturday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Monday, and the shortest are on Tuesday. How is this calculated?

Konica Minolta Customer Phone Numbers

Technical Support

800-456-5664
Toll-free · 24 hours, 7 days · Must choose either option #1 or #4. · For a service call, order supplies, or enter a meter reading, press 1. For information about new products or services, press 4.

Corporate Offices

800-456-6422
Toll-free · 24 hours, 7 days · Press 0 · Dial by name, press 9. For all other callers, press 0 for the operator.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Konica Minolta phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 4, then 1, 0#, 1
Here is how our research team describes the way the Konica Minolta phone system greets you: For a technician or salesperson, press 1. For customers, press 2.
Below are some clips we've found from Konica Minolta's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

The first phone menu

"Thank you for calling Konica Minolta's contact support center. This call may be monitored to ensure the highest level of customer service.
Please listen carefully as our menus have changed. If you are technician or salesperson, please press one.
If you are a customer, please press two."
Excerpt from a call with Konica Minolta
Wednesday, March 20, 2024 1:59 PM

What are the hours and when should I call?

Konica Minolta operates the call center for this 877-778-2687 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 67 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Konica Minolta phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Konica Minolta staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Konica Minolta is Saturday. The most busy day to call is Monday, which averages 400% more phone calls by comparison. Again, this is based on a sample of 67 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
Quietest

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Monday.

The best time to call Konica Minolta

In summation, the best day to call Konica Minolta is Friday.

Why Customers Call Konica Minolta

If you have time to do a bit of reading before you call Konica Minolta, we recommend you read over some of our problem-specific articles.

What types of print media are compatible with Konica Minolta printers?

Konica Minolta printers are compatible with a wide range of print media options. Our printers can handle various paper types, including regular printing paper, glossy paper, cardstock, envelopes, and labels. We also support different paper sizes, such as letter, legal, A4, and A3. Our printers accommodate various weights and thicknesses of paper, ensuring versatility in your print projects. Additionally, Konica Minolta printers are designed to work well with both laser and inkjet printing technologies. With such compatibility options, our printers can meet the diverse needs of businesses and individuals, allowing you to print with confidence and convenience on a variety of print media types.

What is the recommended maintenance schedule for my Konica Minolta device?

We recommend a regular maintenance schedule for optimum performance and longevity of your Konica Minolta device. It is advised to have a professional service technician conduct preventive maintenance every 12 months or after printing approximately 250,000 pages, whichever comes first. This scheduled maintenance includes thorough cleaning, inspection, and replacement of any worn parts to ensure smooth operation. Additionally, it is important to regularly clean the paper feed rollers and glass surfaces using a lint-free cloth and approved cleaning solutions. Following Konica Minolta's suggested maintenance schedule helps prevent potential issues, maximizes productivity, and ensures your device consistently delivers high-quality prints. Contact our support team to schedule your maintenance appointment or for further assistance regarding your specific device model.

Can I print from mobile devices such as smartphones or tablets with Konica Minolta printers?

Yes, you can print from mobile devices such as smartphones or tablets with Konica Minolta printers. Konica Minolta offers various solutions to enable mobile printing. With the help of their mobile printing apps or software, you can easily connect your mobile devices to a Konica Minolta printer. These apps allow you to send print jobs wirelessly from your smartphone or tablet directly to the printer. Additionally, Konica Minolta printers often support popular mobile printing standards such as AirPrint, Google Cloud Print, and Mopria, making it even easier to print from your mobile devices. Whether you are using iOS or Android, Konica Minolta provides convenient mobile printing options for seamless printing on the go.

Top Konica Minolta customer service problems

Click the link above to get answers to just about any Konica Minolta customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Konica Minolta Customer Service Contacts

There are of course other ways to contact Konica Minolta customer service besides the phone. Below we list the best ones, by medium.

Konica Minolta Customer Help Desk / Web Support

kmbs.konicaminolta.us - Customer Service
Online customer service support
As a last, sometimes only, resort- Konica Minolta customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Konica Minolta's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Konica Minolta agent. This phone number is Konica Minolta's best phone number because 2,424 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-778-2687 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Konica Minolta first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Konica Minolta has 3 phone numbers. It's not always clear what is the best way to talk to Konica Minolta representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Konica Minolta. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Konica Minolta. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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