Kleenex Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Kleenex?
A:Calling this Kleenex number should go right to a real human being. You can also use our free service that can talk to Kleenex for you and report back. Q:
Does Kleenex offer 24 hour customer service?
A:Not at this number; hours here are 8am-4pm CST. The least busy day is Thursday, and the most busy day is Monday. If the call center is closed, you can schedule a call. Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Kleenex below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Kleenex phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Kleenex number should go right to a real human being
In fact, much of this information on this page is superfluous because this Kleenex phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Kleenex operates the call center for this 800-553-3639 phone number 8am-4pm CT. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 46 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Kleenex call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Kleenex phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Kleenex staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Kleenex is Thursday. The most busy day to call is Monday. Again, this is based on a sample of 46 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Wednesday.
The best time to call Kleenex
In summation, the best day to call Kleenex is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Kleenex staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Kleenex
If you have time to do a bit of reading before you call Kleenex, we recommend you read over some of our problem-specific articles.
What is the history of Kleenex?
Kleenex has a rich and interesting history that began in 1924 with a product called "Celluwipes." Initially marketed as a makeup remover, they quickly gained popularity as a disposable tissue. In 1925, they were rebranded as Kleenex and their use expanded beyond just cosmetics. However, it was during the Great Depression that Kleenex truly snowballed in popularity. People started using them for various purposes, including as a disposable handkerchief. Realizing this, Kleenex began marketing them as a facial tissue, further propelling their success. Kleenex faced challenges during World War II when their raw materials were redirected for the war effort, but they managed to overcome those obstacles. Over the years, Kleenex has continued to innovate and adapt to consumers' needs, evolving into the trusted brand it is today, offering a wide range of products for different purposes.
Are Kleenex tissues biodegradable?
Yes, Kleenex tissues are biodegradable. As a brand committed to environmental sustainability, Kleenex ensures that their tissues are made from responsibly sourced fibers. These fibers are derived from sustainable forests, and they undergo a specialized manufacturing process that minimizes their impact on the environment. This process enables the tissues to break down naturally over time, allowing them to biodegrade through microbial action. By using Kleenex tissues, you can be assured that you are making a more eco-friendly choice compared to non-biodegradable alternatives. Kleenex's dedication to sustainability extends beyond their products, as they strive to improve their overall environmental performance through various initiatives.
Are Kleenex tissues recyclable?
Yes, Kleenex tissues are recyclable. However, it's important to note that they are not recyclable through traditional curbside recycling programs due to their fiber composition. Although Kleenex tissues are made from paper fibers, they are often too small and too contaminated with germs and other impurities to be effectively recycled. To ensure proper recycling, Kimberly-Clark (the company that produces Kleenex) has partnered with specialized recycling programs, such as TerraCycle. Through TerraCycle's program, you can collect used Kleenex tissues and send them in for recycling. This innovative recycling process allows for every part of the tissue to be repurposed, diverting waste from landfills and reducing environmental impact. Please consult Kleenex's website or contact their customer support for detailed instructions on participating in the recycling program.
Top Kleenex customer service problems
Click the link above to get answers to just about any Kleenex customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is Kleenex's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Kleenex agent. This phone number is Kleenex's best phone number because 276 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-553-3639 include Where to buy, Complaint, Technical support, Returns, Repairs and other customer service issues. Rather than trying to call Kleenex first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Kleenex has 1 phone number. It's not always clear what is the best way to talk to Kleenex representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Kleenex. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Kleenex. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.