Kansas City Star Customer Service

Phone Number & Contact Info

Kansas City Star's Best Phone Number

Toll-free·Calls Customer Service·Most popular Kansas City Star number

How do I talk to a live human at Kansas City Star?

A:Press 0

Does Kansas City Star offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Friday.

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Monday, and the shortest are on Friday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Kansas City Star phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0
Below are some clips we've found from Kansas City Star's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask your reason for calling (instead of a menu)

"Thank you for calling the Kansas City Star. In just a few words, please tell me what you would like help with today."
Excerpt from a call with Kansas City Star
Saturday, May 11, 2024 7:36 PM

The first phone menu

"Thank you for calling the Kansas City Star. In just a few words, please tell me what you would like help with today. Which of these can I help you with? Start a new subscription, a delivery problem, vacation hold, account or billing? Canceling your subscription, or help with digital access? So you can say, new subscription, delivery problem, vacation hold, billing, cancel, or digital access. I didn't get that.
Here are those choices again. To start a new subscription, press one.
For a delivery problem, press two.
To manage a vacation hold, press three."
Excerpt from a call with Kansas City Star
Saturday, May 11, 2024 7:36 PM

After you press 2

"For account status or delivery problem. I'm sorry. Did you get the paper?
I'm not sure if you got the paper. If you did, press one.
If not, press two."
Excerpt from a call with Kansas City Star
Saturday, May 11, 2024 7:36 PM

What are the hours and when should I call?

Kansas City Star operates the call center for this 877-962-7827 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 377 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Kansas City Star phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Kansas City Star staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Kansas City Star is Wednesday. The most busy day to call is Friday. Again, this is based on a sample of 377 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Monday.

The best time to call Kansas City Star

In summation, the best day to call Kansas City Star is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Kansas City Star staffs the call center well on Wednesday.

Why Customers Call Kansas City Star

If you have time to do a bit of reading before you call Kansas City Star, we recommend you read over some of our problem-specific articles.

Can I access Kansas City Star online?

Yes, you can access the Kansas City Star online. We offer a digital subscription that allows you to read all the articles, news, and features on our website. To access our online content, simply visit our website and click on the "Subscribe" button. You will be prompted to choose a subscription plan based on your preferences, including digital-only options. Once subscribed, you can log in with your account credentials to read unlimited articles and access exclusive online content. Additionally, we also offer a mobile app for convenient access to news on your smartphone or tablet. Stay informed and connect with us online through our digital subscriptions!

What are the subscription options for Kansas City Star?

Kansas City Star offers a range of subscription options to cater to various reading preferences and budgets. Readers can choose from three primary subscription plans. First, the digital-only subscription provides unlimited access to the newspaper's website and mobile app, ensuring readers stay up-to-date with news anytime, anywhere. Second, the print-only subscription delivers the physical newspaper straight to your doorstep, allowing for a traditional reading experience. Lastly, the All Access subscription combines the benefits of digital and print, granting full access to both the online platform and print editions. All subscription plans offer multiple payment options, including monthly and annual billing cycles, and convenient automatic renewals. Kansas City Star aims to provide flexible and accessible subscription choices to cater to the diverse needs of its readers.

What is the delivery schedule for Kansas City Star?

The Kansas City Star offers delivery services to its subscribers throughout the week. For customers living within the Kansas City metropolitan area, the newspaper is delivered to their doorsteps seven days a week: Monday through Saturday mornings and on Sundays. However, if you reside outside the delivery area, the Kansas City Star provides mail delivery, ensuring that you receive your newspaper promptly. Additionally, digital subscribers have the advantage of accessing the paper's content online anytime, anywhere, without any delivery delays. Whether you prefer a physical copy or digital access, the Kansas City Star is committed to providing you with reliable news and information in a timely manner.

Top Kansas City Star customer service problems

Click the link above to get answers to just about any Kansas City Star customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Kansas City Star, and their purpose. Are any of these similar to the reason you are trying to call?
Subscription inquiry: "Interested in subscription options."
- From a call lasting 1m 20s , Mar 25, 2024 4:28 PM

More Kansas City Star Customer Service Contacts

There are of course other ways to contact Kansas City Star customer service besides the phone. Below we list the best ones, by medium.

Kansas City Star Customer Help Desk / Web Support

kansascity.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Kansas City Star customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Kansas City Star's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Kansas City Star agent. This phone number is Kansas City Star's best phone number because 2,262 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-962-7827 include Delivery problem, Cancel subscription, Complaint, Lower my bill and other customer service issues. Rather than trying to call Kansas City Star first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Kansas City Star has 1 phone number. It's not always clear what is the best way to talk to Kansas City Star representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Kansas City Star. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Kansas City Star. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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