Kaiser Permanente - Maryland/Virginia Phone Number

Call Kaiser Permanente - Maryland/Virginia customer service faster with GetHuman

Customer service
  • Calls Kaiser Permanente - Maryland/Virginia's Customer Service department
  • The average hold time is 2m
  • The current wait is approximately 7m
  • Hours are Mon-Fri 7:30am-5:30pm EST
  • The best time to call is 1pm
  • Popular issues for this call center: Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, and Renew coverage.
  • Reach a live Kaiser Permanente - Maryland/Virginia agent: At the first menu, press 5. Then press 0. Next, say "Not a member." Then press 0.
  • What you hear when you call: Appointments or advice: press 1, Billing or claims: press 2, Plans or coverage: press 3, Locations: press 4, or for more options: press 5.

Reasons customers like you called recently

I received a call which I was unaware of until now. The caller ID indicated that it wa...
Can’t join video with my Dr.
Where do I deliver an authorization for use or disclosure patient health information?*D...
Joyce Dewitt ********* **** Ludgate Road Balto MD .*****. Mrs Dewitt has had chronic in...
I currently have a mammogram scheduled. My doctor advised that I need to get my test re...

Kaiser Permanente - Maryland/Virginia Customer Phone Number 800-777-7902 - Stats

Phone number to dial800-777-7902
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7:30am-5:30pm EST
Best time to dial1pm
Average wait2 minutes
Current wait7 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone
Quality of communication91%
Quality of help79%
Customer votes431
Information last updatedFri Dec 01 2023 10:00:00 GMT+0000 (Coordinated Universal Time)

Kaiser Permanente - Maryland/Virginia's Best Toll-Free/800 Customer Phone Number

This is Kaiser Permanente - Maryland/Virginia's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Kaiser Permanente - Maryland/Virginia agent. This phone number is Kaiser Permanente - Maryland/Virginia's Best Phone Number because 2,484 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-777-7902 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Kaiser Permanente - Maryland/Virginia first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Kaiser Permanente - Maryland/Virginia has 1 phone number. It's not always clear what is the best way to talk to Kaiser Permanente - Maryland/Virginia representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Kaiser Permanente - Maryland/Virginia - by phone or otherwise

While 800-777-7902 is Kaiser Permanente - Maryland/Virginia's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides trying to call, you can also start by telling us what the issue is above so we might be able to match you with the best form of communication or a written guide. If you think this information is inaccurate or know of other ways to contact Kaiser Permanente - Maryland/Virginia please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Kaiser Permanente - Maryland/Virginia.

What is GetHuman's Relationship to Kaiser Permanente - Maryland/Virginia?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Kaiser Permanente - Maryland/Virginia. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Beyond the Phone Number

For more general information about Kaiser Permanente - Maryland/Virginia, other (non-phone) ways of contacting them, and for guidance on common customer issues, visit out Kaiser Permanente - Maryland/Virginia Customer Service article.
Kaiser Permanente - Maryland/Virginia Customer ServiceKaiser Permanente - Maryland/Virginia Call-back Service

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