Joy Global Inc. Customer Service

Phone Number & Contact Info

Joy Global Inc.'s Best Phone Number

Calls Customer Service·Most popular Joy Global Inc. number

How do I talk to a live human at Joy Global Inc.?

A:Calling this Joy Global Inc. number should go right to a real human being

Does Joy Global Inc. offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Tuesday.

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Joy Global Inc. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Joy Global Inc. number should go right to a real human being
In fact, much of this information on this page is superfluous because this Joy Global Inc. phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Joy Global Inc. operates the call center for this 414-486-6400 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 8 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Joy Global Inc. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Joy Global Inc. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Joy Global Inc. is Wednesday. The most busy day to call is Tuesday. Again, this is based on a sample of 8 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Joy Global Inc.

In summation, the best day to call Joy Global Inc. is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Joy Global Inc. staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Joy Global Inc.

If you have time to do a bit of reading before you call Joy Global Inc., we recommend you read over some of our problem-specific articles.

Where is Joy Global Inc. headquartered?

Joy Global Inc. is headquartered in Milwaukee, Wisconsin, United States. Located in the heart of the Midwest, the company has chosen this strategic location to ensure easy access to its customer base and to take advantage of the region's strong industrial and manufacturing presence. Milwaukee, known for its rich history in heavy machinery and mining equipment, provides an ideal setting for Joy Global Inc. to conduct its business operations. The city offers extensive transportation networks, a skilled workforce, and proximity to major suppliers and customers. By staying rooted in Milwaukee, Joy Global Inc. can continue to serve its global clientele efficiently while benefitting from the region's strong industrial heritage.

What is the history of Joy Global Inc.?

Joy Global Inc. has a rich history that spans over a century. The company was founded in 1884 as the Joy Manufacturing Company, specializing in the manufacturing of mining equipment and machinery. Throughout the years, Joy Global Inc. expanded its product offerings and global presence through a series of strategic acquisitions. In 1919, it introduced the first electrically powered mining shovel, revolutionizing the mining industry. Fast forward to 2017, Joy Global Inc. became a part of the Komatsu family, a leading construction and mining equipment manufacturer, through a successful acquisition. Today, as a wholly-owned subsidiary of Komatsu, Joy Global Inc. continues to provide innovative and technologically advanced solutions for mining operations worldwide. With its extensive heritage and expertise, Joy Global Inc. remains committed to meeting the evolving needs of the mining industry.

Are there any career opportunities at Joy Global Inc.?

Yes, there are numerous career opportunities available at Joy Global Inc. As a leading manufacturer and supplier of mining equipment, the company is always seeking talented individuals to join its team. Joy Global Inc. offers a wide range of positions across various functions such as engineering, manufacturing, operations, sales, finance, and more. Whether you are a recent graduate or an experienced professional, there are opportunities for growth and development within the company. Joy Global Inc. values diversity and encourages employees to bring their unique skills and perspectives to the organization. With a strong focus on innovation and a commitment to excellence, working at Joy Global Inc. can be a rewarding and fulfilling career choice.

Top Joy Global Inc. customer service problems

Click the link above to get answers to just about any Joy Global Inc. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Joy Global Inc.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Joy Global Inc. agent. This phone number is Joy Global Inc.'s best phone number because 48 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 414-486-6400 include and other customer service issues. Rather than trying to call Joy Global Inc. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Joy Global Inc. has 1 phone number. It's not always clear what is the best way to talk to Joy Global Inc. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Joy Global Inc.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Joy Global Inc.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!