Janus Capital Group Inc. Customer Service

Phone Number & Contact Info

Janus Capital Group Inc.'s Best Phone Number

800-525-3713
Toll-free·Calls Customer Service·Most popular Janus Capital Group Inc. number
Q:

How do I talk to a live human at Janus Capital Group Inc.?

A:Calling this Janus Capital Group Inc. number should go right to a real human being
Q:

Does Janus Capital Group Inc. offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-6pm EST. The least busy day is Monday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Janus Capital Group Inc. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Janus Capital Group Inc. number should go right to a real human being
In fact, much of this information on this page is superfluous because this Janus Capital Group Inc. phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Janus Capital Group Inc. operates the call center for this 800-525-3713 phone number Mon-Fri 9am-6pm ET. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 65 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Janus Capital Group Inc. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Janus Capital Group Inc. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Janus Capital Group Inc. is Monday. The most busy day to call is Thursday. Again, this is based on a sample of 65 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Janus Capital Group Inc.

In summation, the best day to call Janus Capital Group Inc. is Monday. In this case, it's a no-brainer. Monday is not only the least busy day for calling this Janus Capital Group Inc. number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Janus Capital Group Inc.

If you have time to do a bit of reading before you call Janus Capital Group Inc., we recommend you read over some of our problem-specific articles.

What is Janus Capital Group Inc.?

Janus Capital Group Inc. is a global asset management firm that provides investment solutions to individuals, financial advisors, and institutional clients. With a strong legacy spanning over 50 years, Janus is renowned for its active management expertise and innovative investment strategies. The company offers an extensive range of investment products, including mutual funds, exchange-traded funds (ETFs), and separately managed accounts. Janus focuses on delivering superior long-term investment performance by leveraging its research-driven approach and rigorous risk management processes. Committed to meeting clients' diverse investment needs, Janus combines fundamental analysis with proprietary quantitative models to identify attractive opportunities across various asset classes and geographies. Through its client-centric approach and dedication to excellence, Janus Capital Group Inc. aims to help investors achieve their financial goals.

Where is Janus Capital Group Inc. headquartered?

Janus Capital Group Inc. is headquartered in Denver, Colorado. Located in the heart of downtown Denver, the company's headquarters serves as the central hub for its operations and decision-making processes. As a global investment management firm, Janus Capital Group Inc. has a strong presence in the financial industry, and its Denver headquarters reflects its commitment to innovation and excellence. The strategic location of the headquarters allows the company to tap into the diverse talent pool in the area and cultivate relationships with clients and partners in the region. Janus Capital Group Inc. continues to leverage its headquarters to drive growth, deliver superior investment solutions, and provide exceptional service to its clients worldwide.

What is the contact information for Janus Capital Group Inc.?

For contact information, you can reach Janus Capital Group Inc. through various channels. For general inquiries or customer support, you can call their toll-free number at 1-800-525-3713. Alternatively, you can send an email to inquiries@janus.com. If you prefer traditional mail, you can write to them at Janus Capital Group Inc., P.O. Box 8888, Denver, CO 80201-8888. Janus Capital Group Inc. also has an online presence; you can visit their website at www.janus.com for more information and resources. Additionally, they are active on social media platforms such as Twitter, Facebook, LinkedIn, and YouTube, where you can engage with their content or direct messages.

Top Janus Capital Group Inc. customer service problems

Click the link above to get answers to just about any Janus Capital Group Inc. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Janus Capital Group Inc. Customer Service Contacts

There are of course other ways to contact Janus Capital Group Inc. customer service besides the phone. Below we list the best ones, by medium.

Janus Capital Group Inc. Customer Help Desk / Web Support

ww4.janus.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Janus Capital Group Inc. customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Janus Capital Group Inc.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Janus Capital Group Inc. agent. This phone number is Janus Capital Group Inc.'s best phone number because 390 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-525-3713 include Get financial advice and other customer service issues. Rather than trying to call Janus Capital Group Inc. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Janus Capital Group Inc. has 1 phone number. It's not always clear what is the best way to talk to Janus Capital Group Inc. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Janus Capital Group Inc.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Janus Capital Group Inc.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our super-powered phone
  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed

Compare Janus Capital Group Inc. Customer Service

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!