JCPenny Credit Phone Number

Call JCPenny Credit customer service faster with GetHuman

800-542-0800
Customer service
  • Calls JCPenny Credit's Customer Service department
  • The average hold time is 33m
  • The current wait is approximately 47m
  • Hours are 24 hours, 7 days
  • The best time to call is 3:15pm
  • Popular issues for this call center: Setup an account, Question, Complaint, and Lower my rate.
  • Reach a live JCPenny Credit agent: Press 0# at each prompt then say "Customer service" twice OR say "agent" at each prompt

JCPenny Credit Customer Phone Number 800-542-0800 - Stats

Phone number to dial800-542-0800
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial3:15pm
Average wait33 minutes
Current wait47 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web
Quality of communication78%
Quality of help86%
Customer votes453
Information last updatedWed Nov 29 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

JCPenny Credit's Best Toll-Free/800 Customer Phone Number

This is JCPenny Credit's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a JCPenny Credit agent. This phone number is JCPenny Credit's Best Phone Number because 222 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-542-0800 include Setup an account, Question, Complaint, Lower my rate and other customer service issues. Rather than trying to call JCPenny Credit first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, JCPenny Credit has 1 phone number. It's not always clear what is the best way to talk to JCPenny Credit representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting JCPenny Credit - by phone or otherwise

While 800-542-0800 is JCPenny Credit's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact JCPenny Credit please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for JCPenny Credit.

What is GetHuman's Relationship to JCPenny Credit?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like JCPenny Credit. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Beyond the Phone Number

There are other ways to get in touch with JCPenny Credit, including their website / help desk. Visit our JCPenny Credit Customer Service page for more information.
JCPenny Credit Customer Service

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