Indiana Workforce Development Customer Service

Phone Number & Contact Info

Indiana Workforce Development's Best Phone Number

800-891-6499
Toll-free·Calls Customer Service·Most popular Indiana Workforce Development number
Q:

How do I talk to a live human at Indiana Workforce Development?

A:Press 1 for English. Must choose option 1-2. Must enter social security #.
Q:

Does Indiana Workforce Development offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-4:30pm EST. The least busy day is Thursday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Wednesday, and the shortest are on Monday. How is this calculated?

Indiana Workforce Development Customer Phone Numbers

Visa Debit Card Program

888-393-5866
Toll-free · 24 hours, 7 days · Press 1 for English and 2 for Spanish but don't hit anything and after about a minute it will send you to a customer service person. · For unemployment insurance, press 1. For child support, press 2. For state employee payroll, press 3.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Indiana Workforce Development phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 for English. Must choose option 1-2. Must enter social security #.
Here is how our research team describes the way the Indiana Workforce Development phone system greets you: If you are a claimant, press 1. If you are an employer, press 2.
Below are some clips we've found from Indiana Workforce Development's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"For English, press one. Thank you for contacting the Department of Workforce Development. For your convenience, you may find answers to many of your questions at w w w dot unemployment dot I n dot gov. Please listen to all of the following options If you are a claimant, please press one."
Excerpt from a call with Indiana Workforce Development
Monday, February 12, 2024 2:45 PM

They may ask you to enter information with the dial pad

"For English, press one. For English thank you for contacting the Department of Workforce Development. For your convenience, you may find answers to many of your questions at w w w dot unemployment dot I n dot gov.
Please listen to all of the following options.
If you are a claimant, please press one. If you are an employ Please enter the last four numbers of your Social Security number."
Excerpt from a call with Indiana Workforce Development
Monday, April 8, 2024 12:51 PM

What are the hours and when should I call?

Indiana Workforce Development operates the call center for this 800-891-6499 phone number Mon-Fri 8am-4:30pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 109 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Indiana Workforce Development phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Indiana Workforce Development staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Indiana Workforce Development is Thursday. The most busy day to call is Tuesday, which averages 53% more phone calls by comparison. Again, this is based on a sample of 109 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Busiest
Wed
Thu
Quietest
Fri

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Indiana Workforce Development

In summation, the best day to call Indiana Workforce Development is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Indiana Workforce Development staffs the call center well on Thursday.

Why Customers Call Indiana Workforce Development

If you have time to do a bit of reading before you call Indiana Workforce Development, we recommend you read over some of our problem-specific articles.

How Do I Apply for Unemployment Benefits with the Indiana Workforce Development?

The Indiana Workforce Development takes three factors into consideration when determining your eligibility for unemployment benefits: your ability to work, if you are seeking work, and the amount you earned during the base period. If you meet these requirements, you may file for an application at www.Unempployment.IN.gov. They ask applicants to read their Claimant Handbook prior to submitting an application.

How Do I Claim Unemployment Benefits with the Indiana Workforce Development?

This guide helps workers and employees in Indiana better understand how to apply for unemployment insurance benefits. Readers will also learn how the Pandemic Unemployment Assistance program is increasing benefit amounts, the length that an individual can receive unemployment insurance benefits, and including workers who would have been denied regular unemployment benefits.

How Do I Check My Unemployment Benefits with the Indiana Workforce Development?

This article describes how you can check on your unemployment benefits application status with the Indiana Department of Workforce Development. Detailed instructions are provided for checking the status of your application by phone and also by email. Indiana's unemployment benefit eligibility requirements are listed as well. Other helpful advice is also provided.

Top Indiana Workforce Development customer service problems

Click the link above to get answers to just about any Indiana Workforce Development customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Indiana Workforce Development, and their purpose. Are any of these similar to the reason you are trying to call?
General inquiry: "I have a question."
- From a call lasting 10m 22s , Apr 8, 2024 12:51 PM
Checking overpayment status: "I just wanna see if my overpaid if I'm done paying back."
- From a call lasting 7m 49s , Feb 29, 2024 3:09 PM

More Indiana Workforce Development Customer Service Contacts

There are of course other ways to contact Indiana Workforce Development customer service besides the phone. Below we list the best ones, by medium.

Indiana Workforce Development Customer Help Desk / Web Support

in.gov - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- Indiana Workforce Development customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Indiana Workforce Development's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Indiana Workforce Development agent. This phone number is Indiana Workforce Development's best phone number because 1,488 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-891-6499 include Eligibility question, Claims, Collecting benefits, Missed payments, File application and other customer service issues. Rather than trying to call Indiana Workforce Development first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Indiana Workforce Development has 2 phone numbers. It's not always clear what is the best way to talk to Indiana Workforce Development representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Indiana Workforce Development. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Indiana Workforce Development. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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