ICICI Bank Canada Customer Service

Phone Number & Contact Information

Toll-free·Calls Indian Customer Service·Most popular ICICI Bank Canada number
Q:How do I get a live human at ICICI Bank Canada?
A:Must choose option 1-6, then wait on the line until transferred to a representative.
Q:Does ICICI Bank Canada offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Tuesday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 4 minutes. The longest hold times are on Monday, and the shortest are on Tuesday.

More ICICI Bank Canada Customer Phone Numbers

888-424-2422 - US & Canada Customer Service
Toll-free · Dial 1 · Press 1 for card balance, lost card, activate card. Press 2 for the Student GIC program and Hello Canada account. Press 3 for credit cards. Press 4 for international money transfer or account inquiries. Press 5 for application status. Press 6 for branch information. Press 7 if you are a customer.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this ICICI Bank Canada phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Must choose option 1-6, then wait on the line until transferred to a representative.
Here is how our research team describes the way the ICICI Bank Canada phone system greets you: For a lost card or to unblock a card, press 0. For new products, press star. For a banking account, press 1. For Remingtons, press 2. For loans, press 3. For a prepaid card, press 4. For an NRI credit card, press 5. For Indians traveling abroad, press 6.
Below are some clips we've found from ICICI Bank Canada's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome to ICICI Bank NRI phone banking. To report loss of card or to unblock card, press zero. Press star for new products and services."
Excerpt from a call with ICICI Bank Canada
Wednesday, January 10, 2024 1:28 PM
The first phone menu
"Welcome to ICICI Bank NRI phone banking.
To report lost card or to unblock card, press zero.
Press star for new products and services.
For banking account, press one.
For remittance, press two.
For loans, press three.
Press four.
For forex prepaid card. Press five for NRI credit card."
Excerpt from a call with ICICI Bank Canada
Wednesday, January 10, 2024 1:24 PM

What are the hours and when should I call?

ICICI Bank Canada operates the call center for this 866-424-2448 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 46 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this ICICI Bank Canada phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like ICICI Bank Canada staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call ICICI Bank Canada is Friday. The most busy day to call is Tuesday. Again, this is based on a sample of 46 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call ICICI Bank Canada is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that ICICI Bank Canada staffs the call center well on Friday.

More Ways to Contact ICICI Bank Canada Customer Service

There are of course other ways to contact ICICI Bank Canada customer service besides the phone. Below we list the best ones, by medium.
ICICI Bank Canada's website
http://www.icicibankusa.com/contact_us.page - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- ICICI Bank Canada customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is ICICI Bank Canada's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a ICICI Bank Canada agent. This phone number is ICICI Bank Canada's best phone number because 276 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-424-2448 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call ICICI Bank Canada first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, ICICI Bank Canada has 2 phone numbers. It's not always clear what is the best way to talk to ICICI Bank Canada representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for ICICI Bank Canada. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like ICICI Bank Canada. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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