Husqvarna Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Husqvarna?
Q:
Does Husqvarna offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Monday.
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes. The longest hold times are on Monday, and the shortest are on Tuesday. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Husqvarna below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Husqvarna phone number to document the phone system.
Here is how our research team describes the way the Husqvarna phone system greets you: Husqvarna, Jonsered, Automower, press 1. For RedMax, press 2. For all other brands, press 3.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 3
Below are some clips we've found from Husqvarna's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Husqvarna, the global leader in outdoor power products.
For quality assurance, this call may be monitored or recorded.
For Husqvarna, John Thread, and Redmax, please press one.
For assistance with auto mower, please press two."
Excerpt from a call with Husqvarna
Thursday, January 11, 2024 7:06 PM
They may ask your reason for calling (instead of a menu)
"Thank you for calling Husqvarna, the global leader in outdoor power products.
For quality assurance, this call may be monitored or recorded.
For Husqvarna, John Thread, and Red Max, please For Husqvarna, please press one.
For RedMax, please please stop and listen to the following option as our menu has changed.
For assistance with finding a part, or to order a part or product, please press one.
To find We now have an online tool that can help you troubleshoot your products.
The best way to troubleshoot any of our products is to visit w w w dot husqvarna dot com.
And click on the green how can we help tab on the left."
Excerpt from a call with Husqvarna
Wednesday, March 27, 2024 7:36 PM
The first phone menu
"Thank you for calling Husqvarna, the global leader in outdoor power products.
For quality assurance, this call may be monitored or recorded.
For Husqvarna, John Thread, and Redmax, please press one.
For assistance with auto mower, please press two."
Excerpt from a call with Husqvarna
Thursday, May 16, 2024 4:59 PM
After you press 1
"For all other brands, please press three.
For Husqvarna, please press one."
Excerpt from a call with Husqvarna
Wednesday, February 21, 2024 9:33 PM
What are the hours and when should I call?
Husqvarna operates the call center for this 800-487-5951 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 537 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Husqvarna call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Husqvarna phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Husqvarna staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Husqvarna is Sunday. The most busy day to call is Monday, which averages 572% more phone calls by comparison. Again, this is based on a sample of 537 calls made with our AI-powered, web-based phone in the last 90 days.
- Sun
- Quietest
- Mon
- Busiest
- Tue
- Wed
- Thu
- Fri
- Sat
The shortest wait on hold
We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Monday.
The best time to call Husqvarna
In summation, the best day to call Husqvarna is Wednesday.
Why Customers Call Husqvarna
If you have time to do a bit of reading before you call Husqvarna, we recommend you read over some of our problem-specific articles.
What is Husqvarna?
Husqvarna is a renowned global leader in outdoor power products and solutions. With over 300 years of innovation experience, Husqvarna offers a diverse range of products including chainsaws, robotic lawn mowers, trimmers, garden tractors, and more. Their commitment to quality and durability ensures customers achieve exceptional results and long-lasting performance. Husqvarna's products are trusted and preferred by consumers and professionals alike, empowering users to efficiently and effectively tackle various outdoor tasks. From homeowners seeking a pristine lawn to professionals working in landscaping and forestry, Husqvarna provides industry-leading solutions that blend cutting-edge technology, ergonomic designs, and environmental friendliness. Experience the power of Husqvarna and discover why they are the go-to choice for outdoor power equipment.
What is Husqvarna's warranty policy?
Husqvarna's warranty policy aims to provide peace of mind to customers. The specific coverage and duration may vary depending on the product, so it is advisable to consult the product manual or the company's website for detailed information. Generally, Husqvarna offers a warranty against defects in material or workmanship for a certain period. The warranty typically covers repair or replacement of parts, contingent on proper use and adherence to maintenance guidelines. Husqvarna may also offer extended warranties for some products, providing additional protection beyond the standard warranty. To avail the warranty, customers must provide proof of purchase, ensuring that the product was obtained from an authorized dealer. For any warranty claims or further clarification, customers are encouraged to contact Husqvarna's customer service team.
What is the return policy for Husqvarna products?
Husqvarna offers a hassle-free return policy for its products. If you are unsatisfied with your purchase or have received a damaged item, you may return it within 30 days of purchase. To be eligible for a return, the product must be unused, in its original packaging, and accompanied by a receipt or proof of purchase. Simply contact Husqvarna's customer support team to initiate the return process. Once they have received and inspected the returned item, a refund will be issued to the original payment method. Please note that any shipping costs incurred during the return process may not be refundable. Overall, Husqvarna strives to ensure customer satisfaction by providing a straightforward return policy.
Top Husqvarna customer service problems
Click the link above to get answers to just about any Husqvarna customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Husqvarna, and their purpose. Are any of these similar to the reason you are trying to call?
Seeking choke cable location: "I'm having a bit of trouble locating the choke cable on my Husqvarna riding mower."- From a call lasting 2m 25s , Jul 23, 2024 5:40 PM
Locating oil cap: "I can't find the oil cap on my riding mower tractor."- From a call lasting 1m 25s , Mar 14, 2024 9:27 PM
More Husqvarna Customer Service Contacts
There are of course other ways to contact Husqvarna customer service besides the phone. Below we list the best ones, by medium.
Husqvarna Customer Service Live Chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Husqvarna provides this option.
Husqvarna Customer Help Desk / Web Support
As a last, sometimes only, resort- Husqvarna customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Husqvarna's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Husqvarna agent. This phone number is Husqvarna's best phone number because 2,652 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-487-5951 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Husqvarna first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, Husqvarna has 1 phone number. It's not always clear what is the best way to talk to Husqvarna representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Husqvarna. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Husqvarna. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.