How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Husqvarna phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 3
Here is how our research team describes the way the Husqvarna phone system greets you: Husqvarna, Jonsered, Automower, press 1. For RedMax, press 2. For all other brands, press 3.
Below are some clips we've found from Husqvarna's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Husqvarna, the global leader in outdoor power products.
For quality assurance, this call may be monitored or recorded.
For Husqvarna, John Thread, and Redmax, please press one.
For assistance with auto mower, please press two."
Excerpt from a call with Husqvarna
Thursday, January 11, 2024 7:06 PM
They may ask your reason for calling (instead of a menu)
"Thank you for calling Husqvarna, the global leader in outdoor power products.
For quality assurance, this call may be monitored or recorded.
For Husqvarna, John Thread, and Red Max, please For Husqvarna, please press one.
For RedMax, please please stop and listen to the following option as our menu has changed.
For assistance with finding a part, or to order a part or product, please press one.
To find We now have an online tool that can help you troubleshoot your products.
The best way to troubleshoot any of our products is to visit w w w dot husqvarna dot com.
And click on the green how can we help tab on the left."
Excerpt from a call with Husqvarna
Wednesday, March 27, 2024 7:36 PM
The first phone menu
"Thank you for calling Husqvarna, the global leader in outdoor power products.
For quality assurance, this call may be monitored or recorded.
For Husqvarna, John Sread, and Red Max, please press one.
For assistance with auto mower, please press two.
For all other brands, please press three."
Excerpt from a call with Husqvarna
Monday, April 15, 2024 6:08 PM
After you press 1
"For all other brands, please press three.
For Husqvarna, please press one."
Excerpt from a call with Husqvarna
Wednesday, February 21, 2024 9:33 PM
What are the hours and when should I call?
Husqvarna operates the call center for this 800-487-5951 phone number 24 hours, 7 days.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 242 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Husqvarna phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Husqvarna staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Husqvarna is Sunday.The most busy day to call is Friday, which averages 729% more phone calls by comparison.Again, this is based on a sample of 242 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call Husqvarna is Tuesday.
Why call this Husqvarna number?
Below is a sample of recent calls to Husqvarna, and their purpose. Are any of these similar to the reason you are trying to call?
Locating oil cap: "I can't find the oil cap on my riding mower tractor."
- From a call lasting 1m 25s , Mar 14, 2024 9:27 PM
More Ways to Contact Husqvarna Customer Service
There are of course other ways to contact Husqvarna customer service besides the phone. Below we list the best ones, by medium.
Use this link to connect with customer service via chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Husqvarna provides this option.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Husqvarna customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Husqvarna's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Husqvarna agent. This phone number is Husqvarna's best phone number because 2,652 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-487-5951 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Husqvarna first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, Husqvarna has 1 phone number. It's not always clear what is the best way to talk to Husqvarna representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Husqvarna. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Husqvarna. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.