Horizon Shutters Customer Service

Phone Number & Contact Info

Horizon Shutters's Best Phone Number

888-399-4947
Toll-free·Calls Customer Service·Most popular Horizon Shutters number
Free tools for easier calling
Q:

How do I talk to a live human at Horizon Shutters?

A:Calling this Horizon Shutters number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at Horizon Shutters for you.
Q:

Does Horizon Shutters offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Horizon Shutters below.

Let us call and talk to Horizon Shutters for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Horizon Shutters phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Horizon Shutters number should go right to a real human being
In fact, much of this information on this page is superfluous because this Horizon Shutters phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Horizon Shutters operates the call center for this 888-399-4947 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 12,577 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Horizon Shutters call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Horizon Shutters phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Horizon Shutters staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Horizon Shutters is Tuesday. The most busy day to call is Monday. Again, this is based on a sample of 12,577 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Tuesday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Horizon Shutters

In summation, the best day to call Horizon Shutters is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Horizon Shutters staffs the call center well on Tuesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Horizon Shutters

If you have time to do a bit of reading before you call Horizon Shutters, we recommend you read over some of our problem-specific articles.

What are Horizon Shutters?

Horizon Shutters are high-quality window coverings specially designed to enhance the aesthetics and functionality of any space. Crafted with precision, they offer a wide range of options, including plantation shutters, traditional shutters, and specialty shutters, to suit various architectural styles and personal preferences. These shutters are expertly made using premium materials such as hardwood, composite, and vinyl, ensuring durability and timeless appeal. Horizon Shutters provide not only control over light and privacy but also add value to homes and businesses. With their customizable features, extensive color choices, and impeccable craftsmanship, Horizon Shutters are an excellent investment for those seeking elegance, versatility, and long-lasting beauty in their window treatments.

Are Horizon Shutters covered by a warranty?

Yes, Horizon Shutters are covered by a warranty. We aim to provide our customers with high-quality, long-lasting shutters, and we stand behind the craftsmanship of our products. Our shutters come with a comprehensive warranty that protects against manufacturing defects and ensures customer satisfaction. If any issues arise during the warranty period, we will promptly repair or replace the defective shutters, free of charge. Our warranty terms may vary depending on the specific product line, so we encourage customers to consult the product details or contact our customer service team for more information. With Horizon Shutters, you can have peace of mind knowing that your investment is protected with our warranty.

What types of shutters does Horizon Shutters offer?

Horizon Shutters offers a wide variety of shutter types to suit various needs and styles. Our range includes plantation shutters, traditional shutters, and specialty shutters. Plantation shutters, the most popular choice, feature wider louvers and offer a classic, sophisticated look. Traditional shutters, with smaller louvers, provide a timeless and elegant appeal. Specialty shutters, such as café-style or tier-on-tier shutters, offer versatile options for different rooms. We also offer outdoor shutters, specifically designed to withstand the elements while enhancing the exterior of your home. With a range of materials, finishes, and customization options, Horizon Shutters ensures that you can find the perfect shutter to complement your aesthetic preference and functional requirements.

Top Horizon Shutters customer service problems

Click the link above to get answers to just about any Horizon Shutters customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Horizon Shutters Customer Service Contacts

There are of course other ways to contact Horizon Shutters customer service besides the phone. Below we list the best ones, by medium.

Horizon Shutters Customer Help Desk / Web Support

horizonshutters.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Horizon Shutters customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Horizon Shutters's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Horizon Shutters agent. This phone number is Horizon Shutters's best phone number because 75,460 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-399-4947 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Horizon Shutters first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Horizon Shutters has 1 phone number. It's not always clear what is the best way to talk to Horizon Shutters representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Horizon Shutters. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Horizon Shutters. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our free super-powered phone
  • Can talk to customer service for you
  • Can wait on hold for you
  • Automatically re-schedules if they're closed
  • Get a summary & transcript after
  • Easy to re-try if needed
  • Free and no account needed

Compare Horizon Shutters Customer Service

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!