A:Not at this number; hours here are Mon-Fri 9am-5pm EST.The least busy day is Thursday, and the most busy day is Monday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Wednesday, and the shortest are on Thursday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Honor below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Honor phone number to document the phone system.
Here is how our research team describes the way the Honor phone system greets you: Thank you for calling On Her Home Care. Please select from the following options: Press 1 if you are interested in setting up new home care services, press 2 if you are an existing client, press 3 if you are a current care pro applying for a job or verifying employment, press 4 if you wish to speak to a member of our local office team.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 4
Below are some clips we've found from Honor's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Honor Home Care.
Please select from the following options. Press one if you are interested in setting up new home care services.
Press two if you are an existing client."
Excerpt from a call with Honor
Tuesday, February 20, 2024 7:25 PM
The first phone menu
"Thank you for calling Honor Home Care. Please select from the following Press one if you are interested in setting up new home care services.
Press two if you are an existing client.
Press three if you are a current CarePro applying for a job or verifying employment.
Press four if you wish to speak to a member of our local office team.
Press pound to repeat this message."
Excerpt from a call with Honor
Monday, December 9, 2024 9:57 AM
After you press 3
"Or verifying employment. Press four if you wish to speak to a member of our local office press one if you are a current CarePro.
Press two if you are a applying for a CarePro job."
Excerpt from a call with Honor
Friday, March 1, 2024 6:19 PM
After you press 8
"You've made an invalid selection.
Thank you for calling Honor Home Care. Please select from the following options.
Press three if you are a current CarePro applying for a job.
Or verifying employment. Press four if you wish to speak to a member of our local office team."
Excerpt from a call with Honor
Thursday, May 16, 2024 8:19 AM
What are the hours and when should I call?
Honor operates the call center for this 877-777-5116 phone number Mon-Fri 9am-5pm ET.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 239 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Honor call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Honor phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Honor staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Honor is Thursday.The most busy day to call is Monday, which averages 65% more phone calls by comparison.Again, this is based on a sample of 239 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Busiest
Tue
Wed
Thu
Quietest
Fri
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Wednesday.
In summation, the best day to call Honor is Thursday.In this case, it's a no-brainer. Thursday is not only the least busy day for calling this Honor number, but it is also the day with the shortest hold times.
Why Customers Call Honor
Below is a sample of recent calls to Honor, and their purpose. Are any of these similar to the reason you are trying to call?
Camera issue with purchase: "There is a four month I bought with a complaint about the front camera."
- From a call lasting 4m 3s , Dec 6, 2024 6:58 AM
Information about why customers call Honor is extracted from issues that customers have reported to GetHuman.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Honor will reply our your email.
Conclusion and closing notes
This is Honor's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Honor agent. This phone number is Honor's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-777-5116 include Lost or Stolen Phone, Account Access, Device Support, SIM Card Transfer, Track an Order and other customer service issues. Rather than trying to call Honor first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, Honor has 1 phone number. It's not always clear what is the best way to talk to Honor representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Honor. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Honor. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.