Hongkong Post Customer Service

Phone Number & Contact Info

Hongkong Post's Best Phone Number

852-2921-2211
Calls Customer Service·Most popular Hongkong Post number
Q:

How do I talk to a live human at Hongkong Post?

A:Dial 1, then 1, then 5
Q:

Does Hongkong Post offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Wednesday, and the shortest are on Friday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Hongkong Post phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Dial 1, then 1, then 5

What are the hours and when should I call?

Hongkong Post operates the call center for this 852-2921-2211 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 18 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Hongkong Post phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Hongkong Post staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Hongkong Post is Monday. The most busy day to call is Wednesday. Again, this is based on a sample of 18 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Hongkong Post

In summation, the best day to call Hongkong Post is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Hongkong Post staffs the call center well on Monday.

Why Customers Call Hongkong Post

If you have time to do a bit of reading before you call Hongkong Post, we recommend you read over some of our problem-specific articles.

Can I send perishable items through Hongkong Post?

No, Hongkong Post does not accept perishable items for delivery. Perishable items such as fresh food, fruits, vegetables, and items requiring refrigeration are prohibited. This is to ensure that the items do not spoil or pose health risks during transit. Hongkong Post is unable to maintain the necessary temperature-controlled conditions to preserve perishable goods. It is recommended to use alternative shipping services specialized in handling and delivering perishable items to ensure their freshness and quality upon arrival. Additionally, certain items may also be subject to customs regulations and restrictions, further limiting the transportation of perishable goods through Hongkong Post.

Top Hongkong Post customer service problems

Click the link above to get answers to just about any Hongkong Post customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Hongkong Post's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Hongkong Post agent. This phone number is Hongkong Post's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 852-2921-2211 include Delivery problem, Cancel subscription, Complaint, Lower my bill and other customer service issues. Rather than trying to call Hongkong Post first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Hongkong Post has 1 phone number. It's not always clear what is the best way to talk to Hongkong Post representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Hongkong Post. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Hongkong Post. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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