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Holland America Cruise Line Customer FAQ

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What is Holland America Cruise Line's Phone Number?

The question we are asked most often is about how to talk to Holland America Cruise Line customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any specific health and safety measures in place onboard?

Yes, Holland America Cruise Line has implemented extensive health and safety measures onboard to ensure the well-being of all guests...
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Destinations

What destinations does Holland America Cruise Line sail to?

Holland America Cruise Line offers an extensive range of destinations to satisfy diverse travel preferences. Our itineraries cover...
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Dining Options

What are the dining options onboard?

Holland America Cruise Line offers a diverse range of dining options onboard to satisfy all tastes and preferences. Our main dining...
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Alcohol Policy

Can I bring my own alcohol on board?

No, you cannot bring your own alcohol on board Holland America Cruise Line ships. Holland America has a policy that prohibits guests...
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Activities & Entertainment

What activities and entertainment are available onboard?

There is a plethora of activities and entertainment options to keep you thoroughly entertained onboard a Holland America Cruise Line....
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Age Restrictions

Are there any age restrictions for passengers?

Holland America Cruise Line welcomes passengers of all ages onboard their ships. However, for safety and security reasons, infants...
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Dress Code

What is the dress code for dining?

At Holland America Cruise Line, we pride ourselves in offering a range of dining experiences to cater to every guest's preferences....
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Mobile Phone Usage

Can I use my mobile phone onboard?

Yes, you can use your mobile phone onboard Holland America Cruise Line. The ship is equipped with a cellular network that allows you...
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Embarkation & Disembarkation

What are the embarkation and disembarkation procedures?

Embarkation and disembarkation procedures with Holland America Cruise Line are designed to ensure a smooth and hassle-free experience...
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Guests with Disabilities

Are there any special accommodations for guests with disabilities?

Yes, Holland America Cruise Line offers special accommodations for guests with disabilities to ensure their comfort and accessibility...
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Cancellation Policy

What is the cancellation policy for bookings?

The cancellation policy for bookings with Holland America Cruise Line allows guests to cancel their reservations without penalty up...
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Gratuities

Are gratuities included in the cruise fare?

No, gratuities are not included in the cruise fare. Holland America Cruise Line maintains a policy of allowing guests to determine...
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Health & Safety

Are there any specific health and safety measures in place onboard?

Yes, Holland America Cruise Line has implemented extensive health and safety measures onboard to ensure the well-being of all guests...
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Help me with my Holland America Cruise Line customer service issue

Ask any question you have about Holland America Cruise Line customer service. We will do our best to get you answers right away.
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