What are the embarkation and disembarkation procedures?

Embarkation and disembarkation procedures with Holland America Cruise Line are designed to ensure a smooth and hassle-free experience for our guests. Upon arrival at the cruise terminal, guests will go through security screenings and check-in procedures. We recommend completing online check-in prior to arrival for a faster process. Once onboard, guests can explore the ship and settle into their accommodations. Disembarkation typically begins in the morning and involves guests leaving their staterooms and gathering in designated areas until their assigned departure time. Baggage tags will be provided to identify luggage during disembarkation. Guests will then proceed to debarkation areas, where they will go through customs and immigration procedures. For a stress-free disembarkation, guests can opt for our luggage direct service, which ensures bags are transported directly from the ship to the airport.