HigherOne Customer Service Phone Number

Hold time now: 22 mins (avg 21)
Best time to call: 3:15pm
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 6
HigherOne's #1 Phone Number

HigherOne Customer Service Phone Number 855-327-9411 - Info & Statistics

Phone number to dial855-327-9411
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-11pm EST
Best time to dial3:15pm
Navigate phone maze to a humanPress 6
Average wait21
Current wait22
Rank (among phone numbers)2
Rank (overall)3
Alternate methodsphone or web or twitter
Quality of communication89%
Quality of help87%
Customer votes712
Best phone number800-635-0120
Information last updatedSun Jan 19 2020 10:00:00 GMT+0000 (UTC)

HigherOne's 855-327-9411 Customer Service Number

This HigherOne phone number is ranked #2 out of 3 because 6,678 HigherOne customers tried our tools and information and gave us feedback after they called. The reason customers call 855-327-9411 is to reach the HigherOne Customer Service department for problems like Request a loan, Eligibility question, Repayment question, Overcharge/Strange charge, Extension. As far as we can tell, HigherOne has call center locations in null and you can call during their open hours Mon-Fri 8am-11pm EST. HigherOne has 3 phone numbers and 5 different ways to get customer help. We've compiled information about 855-327-9411 and ways to call or contact HigherOne with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling HigherOne

Calling HigherOne at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from HigherOne Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with HigherOne's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare HigherOne's phone numbers against each other.

Contacting HigherOne in General

While 855-327-9411 is HigherOne's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-635-0120 is their best customer phone number overall, and we have put together a comparison of their 5 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach HigherOne help by calling them, is that other customers give their customer support at this number a 89% score for their communication skills and a 87% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact HigherOne.

HigherOne Contact Info

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