Hidalgo's Eyewear Customer Service

Phone Number & Contact Info

Hidalgo's Eyewear's Best Phone Number

800-786-2021
Toll-free·Calls Customer Service·Most popular Hidalgo's Eyewear number
Q:

How do I talk to a live human at Hidalgo's Eyewear?

A:Calling this Hidalgo's Eyewear number should go right to a real human being
Q:

Does Hidalgo's Eyewear offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Hidalgo's Eyewear phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Hidalgo's Eyewear number should go right to a real human being
In fact, much of this information on this page is superfluous because this Hidalgo's Eyewear phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Hidalgo's Eyewear operates the call center for this 800-786-2021 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 11 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Hidalgo's Eyewear phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Hidalgo's Eyewear staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Hidalgo's Eyewear is Monday. The most busy day to call is Tuesday. Again, this is based on a sample of 11 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Hidalgo's Eyewear

In summation, the best day to call Hidalgo's Eyewear is Monday. In this case, it's a no-brainer. Monday is not only the least busy day for calling this Hidalgo's Eyewear number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Hidalgo's Eyewear

If you have time to do a bit of reading before you call Hidalgo's Eyewear, we recommend you read over some of our problem-specific articles.

What is Hidalgo's Eyewear return policy?

Hidalgo's Eyewear offers a hassle-free return policy to ensure customer satisfaction. If you are not completely happy with your purchase, you have 30 days from the date of delivery to return the item for a refund or exchange. To be eligible for a return, the eyewear must be in its original condition, unused, and with all packaging intact. Prescription lenses cannot be returned unless there is a manufacturing defect. Hidalgo's Eyewear covers return shipping costs within the United States, making the process convenient for customers. Please note that personalized or customized items are non-refundable. For more details on our return policy, feel free to contact our friendly customer service team.

What is the warranty on your eyewear?

We offer a comprehensive warranty on all our eyewear products to provide peace of mind to our customers. Our standard warranty covers manufacturing defects for a period of one year from the date of purchase. This includes any malfunctioning hinges, loose screws, or other faults attributed to the production process. Additionally, we offer a 30-day warranty for lens defects such as cracks, scratches, or de-lamination. However, our warranty does not cover damages caused by mishandling, accidents, or normal wear and tear. To avail of the warranty, customers need to present a valid proof of purchase. Please contact our customer service representatives, and they will be happy to assist you in resolving any issues or concerns regarding our eyewear warranty.

Top Hidalgo's Eyewear customer service problems

Click the link above to get answers to just about any Hidalgo's Eyewear customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Hidalgo's Eyewear's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Hidalgo's Eyewear agent. This phone number is Hidalgo's Eyewear's best phone number because 66 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-786-2021 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Hidalgo's Eyewear first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Hidalgo's Eyewear has 1 phone number. It's not always clear what is the best way to talk to Hidalgo's Eyewear representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Hidalgo's Eyewear. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Hidalgo's Eyewear. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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