HarrietCarter.com Customer Service

Phone Number & Contact Info

HarrietCarter.com's Best Phone Number

800-377-7878
Toll-free·Calls Customer Service·Most popular HarrietCarter.com number
Free tools for easier calling
Q:

How do I talk to a live human at HarrietCarter.com?

A:Calling this HarrietCarter.com number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at HarrietCarter.com for you.
Q:

Does HarrietCarter.com offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for HarrietCarter.com below.

Let us call and talk to HarrietCarter.com for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this HarrietCarter.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this HarrietCarter.com number should go right to a real human being
Below are some clips we've found from HarrietCarter.com's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask your reason for calling (instead of a menu)

"Thank you for calling Harriet Carter. Calls are recorded for quality assurance. How can I help you?"
Excerpt from a call with HarrietCarter.com
Friday, May 24, 2024 6:42 PM

The first phone menu

"Thank you for calling Harriet Carter.
Your call may be recorded for quality assurance. To play an order or open your credit account, press one.
To make a payment or for questions on your billing statement or credit plan, press two."
Excerpt from a call with HarrietCarter.com
Saturday, July 6, 2024 9:39 AM
In fact, much of this information on this page is superfluous because this HarrietCarter.com phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

HarrietCarter.com operates the call center for this 800-377-7878 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 196 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the HarrietCarter.com call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this HarrietCarter.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like HarrietCarter.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call HarrietCarter.com is Sunday. The most busy day to call is Thursday, which averages 273% more phone calls by comparison. Again, this is based on a sample of 196 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Busiest
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call HarrietCarter.com

In summation, the best day to call HarrietCarter.com is Wednesday. It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that HarrietCarter.com staffs up on Wednesday to handle the higher call volume, and that makes it the best time to call.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call HarrietCarter.com

Below is a sample of recent calls to HarrietCarter.com, and their purpose. Are any of these similar to the reason you are trying to call?
Returning merchandise: "I need to send some merchandise back."
- From a call lasting 2m 45s , Oct 5, 2024 4:22 PM
Making payment: "I need to make a payment."
- From a call lasting 2m 1s , May 29, 2024 4:44 PM
Payment assistance: "I need to make a payment on my account."
- From a call lasting 2m 21s , May 24, 2024 6:42 PM
Order inquiry: "Have a question about my order."
- From a call lasting 5m 26s , May 22, 2024 3:15 PM
Unsure connection: "Hello?"
- From a call lasting 22s , May 20, 2024 3:33 PM
Making a payment: "To make a payment?"
- From a call lasting 2m 22s , May 17, 2024 2:55 PM
Checking on order: "I'm just calling to check on my recent order."
- From a call lasting 3m 15s , May 9, 2024 8:00 PM
Order status inquiry: "Just calling to check on the order."
- From a call lasting 27s , May 9, 2024 4:44 PM
Order inquiry: "Question about my order."
- From a call lasting 2m 39s , May 9, 2024 4:14 PM
Billing payment: "To pay my bill?"
- From a call lasting 1m 37s , Apr 19, 2024 1:29 PM
Information about why customers call HarrietCarter.com is extracted from issues that customers have reported to GetHuman.
HarrietCarter.com issues reported to GetHuman

More HarrietCarter.com Customer Service Contacts

There are of course other ways to contact HarrietCarter.com customer service besides the phone. Below we list the best ones, by medium.

HarrietCarter.com Customer Help Desk / Web Support

harrietcarter.com - Customer Service
Online customer service submission form
As a last, sometimes only, resort- HarrietCarter.com customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is HarrietCarter.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a HarrietCarter.com agent. This phone number is HarrietCarter.com's best phone number because 168 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-377-7878 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call HarrietCarter.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, HarrietCarter.com has 1 phone number. It's not always clear what is the best way to talk to HarrietCarter.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for HarrietCarter.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like HarrietCarter.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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