How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this HarrietCarter.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this HarrietCarter.com number should go right to a real human being
Below are some clips we've found from HarrietCarter.com's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask your reason for calling (instead of a menu)
"Thank you for calling Harriet Carter.
Calls are recorded for quality assurance. How can I help you?"
Excerpt from a call with HarrietCarter.com
Wednesday, March 13, 2024 3:22 PM
The first phone menu
"Thank you for calling Harriet Carter.
Your call may be recorded for quality assurance. To place an order or open your credit account, press one.
To make a payment or for questions on your billing statement, or credit plan, press two."
Excerpt from a call with HarrietCarter.com
Sunday, April 7, 2024 10:50 PM
In fact, much of this information on this page is superfluous because this HarrietCarter.com phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
HarrietCarter.com operates the call center for this 800-377-7878 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 64 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this HarrietCarter.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like HarrietCarter.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call HarrietCarter.com is Sunday.The most busy day to call is Friday, which averages 180% more phone calls by comparison.Again, this is based on a sample of 64 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call HarrietCarter.com is Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why call this HarrietCarter.com number?
Below is a sample of recent calls to HarrietCarter.com, and their purpose. Are any of these similar to the reason you are trying to call?
Order inquiry: "About my order?"
- From a call lasting 2m 49s , Apr 8, 2024 5:11 PM
Placing order: "I'd like to place an order for some items."
- From a call lasting 9m 32s , Apr 2, 2024 9:54 PM
Order inquiries and return request: "I placed two orders, waiting on second order and need a return label for a damaged item."
- From a call lasting 15m 30s , Mar 13, 2024 3:22 PM
More Ways to Contact HarrietCarter.com Customer Service
There are of course other ways to contact HarrietCarter.com customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- HarrietCarter.com customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is HarrietCarter.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a HarrietCarter.com agent. This phone number is HarrietCarter.com's best phone number because 168 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-377-7878 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call HarrietCarter.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, HarrietCarter.com has 1 phone number. It's not always clear what is the best way to talk to HarrietCarter.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for HarrietCarter.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like HarrietCarter.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.