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Hampton Inn Customer Service

Phone Number & Contact Info

Hampton Inn's Best Phone Number

800-426-7866
Toll-free·Calls Customer Service·Most popular Hampton Inn number
Free tools for easier calling
Q:

How do I talk to a live human at Hampton Inn?

A:Say, "I am not a member." Then Press 8. Next, choose an option 1-4. Our free phone can also navigate phone menus to get a live human at Hampton Inn for you.
Q:

Does Hampton Inn offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Monday, and the shortest are on Thursday. You can skip the hold time for free.

Hampton Inn Customer Phone Numbers

Hilton Reservations

800-445-8667
Toll-free · 24 hours, 7 days · Calling this Hampton Inn number should go right to a real human being · Enter or say your Hilton Honors number, or you can say, "I don't have it" or "I am not a member." · Free tools available: Talk for me, Skip the wait, Schedule my call

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Hampton Inn below.

Let us call and talk to Hampton Inn for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Hampton Inn phone number to document the phone system.
Here is how our research team describes the way the Hampton Inn phone system greets you: Enter or say your Hilton Honors number, or you can say, "I don't have it" or "I am not a member."
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Say, "I am not a member." Then Press 8. Next, choose an option 1-4.
Below are some clips we've found from Hampton Inn's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling Hudson by Hudson. Retrieve your Hilton Honors number, say find Hilton Honors number or press two. For account related issues, say account help or press three."
Excerpt from a call with Hampton Inn
Tuesday, January 16, 2024 4:53 PM

They may ask your reason for calling (instead of a menu)

"Hi. Thank you for calling Hampton by Hilton, How can I help?"
Excerpt from a call with Hampton Inn
Friday, November 8, 2024 1:13 PM

The first phone menu

"Thank you for calling Hampton by Hilton. To enroll for Hilton honors, say enroll in honors or press five. If you have an upcoming reservation, you can say reconfirm, cancel, modify, ask a question, or press six. If you're calling about a previous stay, can say things like copy of my hotel receipt, give feedback, or press seven. Otherwise, you can say, I'm calling about something else, or press eight.
How can I help? To book a new reservation, say new reservation or press one.
To retrieve your Hilton Honors number, say find Hilton Honors number or press two."
Excerpt from a call with Hampton Inn
Wednesday, June 5, 2024 3:19 PM

After you press 5

"If you have an upcoming reservation, you can say reconfirm, cancel. You already have a health you already have a You already you already have a Hilton Honors account.
If you need your account number sent to you, say account number or press one.
If you need to reset your password, say password or press two."
Excerpt from a call with Hampton Inn
Monday, March 25, 2024 7:01 PM

After you press 6

"If you're calling about a previous day, you can say things like copy of How can I help you with your upcoming reservation?
To modify your stay, you can say modify or press one.
To cancel your upcoming stay, you can say cancel or press two."
Excerpt from a call with Hampton Inn
Thursday, June 20, 2024 6:19 PM

What are the hours and when should I call?

Hampton Inn operates the call center for this 800-426-7866 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 857 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Hampton Inn call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Hampton Inn phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Hampton Inn staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Hampton Inn is Sunday. The most busy day to call is Monday, which averages 55% more phone calls by comparison. Again, this is based on a sample of 857 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
Tue
Wed
Thu
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Monday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Hampton Inn

In summation, the best day to call Hampton Inn is Wednesday.

Why Customers Call Hampton Inn

If you have time to do a bit of reading before you call Hampton Inn, we recommend you read over some of our problem-specific articles.

Is there a pool at Hampton Inn?

Yes, Hampton Inn proudly features a sparkling outdoor pool for the enjoyment of our guests. Whether you are looking to relax or have some fun-filled water activities, our pool offers the perfect retreat. Immerse yourself in cool waters, bask in the warm sun on our comfortable lounge chairs, and let the worries of the day drift away. Surrounded by lush landscaping, our pool area creates a serene and refreshing ambiance for your ultimate relaxation. So, take a dip, swim some laps, or simply unwind poolside with a favorite book or a refreshing drink. At Hampton Inn, we strive to provide exceptional amenities to enhance your stay, and our inviting pool is just one of them.

Are pets allowed at Hampton Inn?

No, pets are not allowed at Hampton Inn. We prioritize the comfort and safety of all our guests. However, we do understand that pets are a part of the family, so we recommend nearby pet-friendly accommodation options or can assist in finding a local pet boarding facility. Our goal is to ensure a pleasant and allergy-free environment for all guests, and this policy helps us achieve that. We appreciate your understanding and encourage you to reach out directly to our staff for personalized recommendations regarding pet accommodations in the area. Thank you for choosing Hampton Inn for your stay.

What amenities are offered at Hampton Inn?

Hampton Inn offers a variety of amenities to ensure a comfortable and enjoyable stay for guests. Our amenities include spacious and well-appointed guest rooms, free high-speed internet access, a complimentary hot breakfast buffet to start your day off right, access to our fitness center to maintain your workout routine, and a refreshing outdoor pool for relaxation. We also provide a business center with printing services, allowing guests to stay productive while on the road. With Hampton Inn's commitment to hospitality, you can always expect friendly service and an inviting atmosphere. Whether you are traveling for business or leisure, our amenities are tailored to meet your needs and enhance your Hampton Inn experience.

Top Hampton Inn customer service problems

Click the link above to get answers to just about any Hampton Inn customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Hampton Inn, and their purpose. Are any of these similar to the reason you are trying to call?
Making a reservation: "Yes, I'm calling to make a reservation, please, for Saraland, Alabama."
- From a call lasting 5m 32s , Dec 2, 2024 1:35 PM
Booking assistance needed: "So there is no number that you have in your system that can help me go ahead and book with that?"
- From a call lasting 3m 13s , Nov 22, 2024 10:02 PM
Claim refund inquiry: "We thought the claim was approved, and we were gonna get a check."
- From a call lasting 21m 31s , Nov 22, 2024 6:34 PM
Request for refund status: "We just wanna make sure that we get the full refund, not the half refund because there was an altercation with the lady at the front desk."
- From a call lasting 14m 10s , Nov 18, 2024 6:22 PM
Left items after checkout: "I left some items in the room."
- From a call lasting 7m 52s , Nov 13, 2024 5:38 PM
Modify reservation details: "I don't understand why they would do that since you know, I'm coming with my wife."
- From a call lasting 5m 38s , Nov 11, 2024 2:01 PM
Information about why customers call Hampton Inn is extracted from issues that customers have reported to GetHuman.
Hampton Inn issues reported to GetHuman

More Hampton Inn Customer Service Contacts

There are of course other ways to contact Hampton Inn customer service besides the phone. Below we list the best ones, by medium.

Hampton Inn Customer Help Desk / Web Support

hamptoninn.hilton.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Hampton Inn customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Hampton Inn's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Hampton Inn agent. This phone number is Hampton Inn's best phone number because 996 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-426-7866 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Hampton Inn first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Hampton Inn has 2 phone numbers. It's not always clear what is the best way to talk to Hampton Inn representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Hampton Inn. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Hampton Inn. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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