Hampton Inn Customer Service

Phone Number & Contact Info

Hampton Inn's Best Phone Number

800-426-7866
Toll-free·Calls Customer Service·Most popular Hampton Inn number
Q:

How do I talk to a live human at Hampton Inn?

A:Say, "I am not a member." Then Press 8. Next, choose an option 1-4.
Q:

Does Hampton Inn offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Tuesday, and the shortest are on Monday. How is this calculated?

Hampton Inn Customer Phone Numbers

Hilton Reservations

800-445-8667
Toll-free · 24 hours, 7 days · Calling this Hampton Inn number should go right to a real human being · Enter or say your Hilton Honors number, or you can say, "I don't have it" or "I am not a member."

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Hampton Inn phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Say, "I am not a member." Then Press 8. Next, choose an option 1-4.
Here is how our research team describes the way the Hampton Inn phone system greets you: Enter or say your Hilton Honors number, or you can say, "I don't have it" or "I am not a member."
Below are some clips we've found from Hampton Inn's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling Hudson by Hudson. Retrieve your Hilton Honors number, say find Hilton Honors number or press two. For account related issues, say account help or press three."
Excerpt from a call with Hampton Inn
Tuesday, January 16, 2024 4:53 PM

They may ask your reason for calling (instead of a menu)

"Thank you for calling Hampton by Hilton. How can I help?"
Excerpt from a call with Hampton Inn
Saturday, April 27, 2024 5:43 PM

The first phone menu

"Thank you for calling Hampton by Hilton. To enroll for Hilton honors, say enroll in honors or press five. If you have an upcoming reservation, you can say reconfirm, cancel, modify, ask a question, or press six.
How can I help? To book a new reservation, say new reservation or press one.
To retrieve your Hilton Honors number, say find Hilton Honors number or press two."
Excerpt from a call with Hampton Inn
Friday, April 12, 2024 4:46 AM

After you press 5

"If you have an upcoming reservation, you can say reconfirm, cancel. You already have a health you already have a You already you already have a Hilton Honors account.
If you need your account number sent to you, say account number or press one.
If you need to reset your password, say password or press two."
Excerpt from a call with Hampton Inn
Monday, March 25, 2024 7:01 PM

What are the hours and when should I call?

Hampton Inn operates the call center for this 800-426-7866 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 316 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Hampton Inn phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Hampton Inn staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Hampton Inn is Sunday. The most busy day to call is Tuesday, which averages 114% more phone calls by comparison. Again, this is based on a sample of 316 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Busiest
Wed
Thu
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Hampton Inn

In summation, the best day to call Hampton Inn is Wednesday.

Why Customers Call Hampton Inn

If you have time to do a bit of reading before you call Hampton Inn, we recommend you read over some of our problem-specific articles.

Is there a pool at Hampton Inn?

Yes, Hampton Inn proudly features a sparkling outdoor pool for the enjoyment of our guests. Whether you are looking to relax or have some fun-filled water activities, our pool offers the perfect retreat. Immerse yourself in cool waters, bask in the warm sun on our comfortable lounge chairs, and let the worries of the day drift away. Surrounded by lush landscaping, our pool area creates a serene and refreshing ambiance for your ultimate relaxation. So, take a dip, swim some laps, or simply unwind poolside with a favorite book or a refreshing drink. At Hampton Inn, we strive to provide exceptional amenities to enhance your stay, and our inviting pool is just one of them.

Are pets allowed at Hampton Inn?

No, pets are not allowed at Hampton Inn. We prioritize the comfort and safety of all our guests. However, we do understand that pets are a part of the family, so we recommend nearby pet-friendly accommodation options or can assist in finding a local pet boarding facility. Our goal is to ensure a pleasant and allergy-free environment for all guests, and this policy helps us achieve that. We appreciate your understanding and encourage you to reach out directly to our staff for personalized recommendations regarding pet accommodations in the area. Thank you for choosing Hampton Inn for your stay.

What amenities are offered at Hampton Inn?

Hampton Inn offers a variety of amenities to ensure a comfortable and enjoyable stay for guests. Our amenities include spacious and well-appointed guest rooms, free high-speed internet access, a complimentary hot breakfast buffet to start your day off right, access to our fitness center to maintain your workout routine, and a refreshing outdoor pool for relaxation. We also provide a business center with printing services, allowing guests to stay productive while on the road. With Hampton Inn's commitment to hospitality, you can always expect friendly service and an inviting atmosphere. Whether you are traveling for business or leisure, our amenities are tailored to meet your needs and enhance your Hampton Inn experience.

Top Hampton Inn customer service problems

Click the link above to get answers to just about any Hampton Inn customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Hampton Inn, and their purpose. Are any of these similar to the reason you are trying to call?
Early check-in request: "I just need something that's ready to be you know, I can go in."
- From a call lasting 12m 28s , Apr 27, 2024 6:32 PM
Room not ready: "My room wouldn't be ready till later this afternoon, and I wanted to see if I can change I've been I've already checked in, but my room's not ready."
- From a call lasting 6m 15s , Apr 27, 2024 5:43 PM
Billing issue: "I was overcharged for my room and they said the money will be on hold for five days."
- From a call lasting 5m 9s , Apr 2, 2024 4:47 PM
Double charged credit card: "The front desk made a mistake and charged my credit card twice, now I need the funds released."
- From a call lasting 8m 19s , Apr 2, 2024 4:38 PM
Speaking to representative: "I need to speak to a representative."
- From a call lasting 3m 57s , Apr 2, 2024 4:34 PM
Retrieve forgotten clothes: "I left my expensive dress clothes hanging in the closet and need to retrieve them from the Hampton Inn in Asheboro, North Carolina."
- From a call lasting 7m 54s , Apr 1, 2024 5:07 PM
Missing deposit refund: "I need to know where my transaction is going on at and where it's where it's at so I know."
- From a call lasting 14m 18s , Mar 22, 2024 11:06 PM
Billing inquiry: "I was wondering if you could make sure that I wasn't getting charged for the rest of the week that I was not there."
- From a call lasting 6m 26s , Mar 22, 2024 7:33 PM
Booking reservation with points: "I need to book a reservation. I should have enough points for a free night."
- From a call lasting 7m 35s , Mar 1, 2024 9:24 PM
Internet connection issues: "My internet connection is weak and I can't use my computer or PlayStation, front desk was unhelpful."
- From a call lasting 10m 38s , Feb 20, 2024 1:06 AM

More Hampton Inn Customer Service Contacts

There are of course other ways to contact Hampton Inn customer service besides the phone. Below we list the best ones, by medium.

Hampton Inn Customer Help Desk / Web Support

hamptoninn.hilton.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Hampton Inn customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Hampton Inn's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Hampton Inn agent. This phone number is Hampton Inn's best phone number because 996 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-426-7866 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Hampton Inn first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Hampton Inn has 2 phone numbers. It's not always clear what is the best way to talk to Hampton Inn representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Hampton Inn. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Hampton Inn. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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