HSBC Business (UK) Customer Service

Phone Number & Contact Info

HSBC Business (UK)'s Best Phone Number

Calls Customer Service·Most popular HSBC Business (UK) number

How do I talk to a live human at HSBC Business (UK)?

A:Press * at each prompt (requires 6 presses)

Does HSBC Business (UK) offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Tuesday.

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Thursday, and the shortest are on Monday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this HSBC Business (UK) phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press * at each prompt (requires 6 presses)

What are the hours and when should I call?

HSBC Business (UK) operates the call center for this 0845-7606060 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 101 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this HSBC Business (UK) phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like HSBC Business (UK) staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call HSBC Business (UK) is Wednesday. The most busy day to call is Tuesday. Again, this is based on a sample of 101 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday.

The best time to call HSBC Business (UK)

In summation, the best day to call HSBC Business (UK) is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that HSBC Business (UK) staffs the call center well on Wednesday.

Why Customers Call HSBC Business (UK)

If you have time to do a bit of reading before you call HSBC Business (UK), we recommend you read over some of our problem-specific articles.

What are the requirements for opening a business account with HSBC UK?

To open a business account with HSBC UK, you need to meet certain requirements. Firstly, you must be a UK resident aged 18 years or older. Additionally, you should have a registered UK business address and be registered with Companies House or another applicable regulator. It is also necessary to provide key documents such as proof of identity and address, along with business-related documents like your business plan, financial statements, and VAT registration (if applicable). The required documents may vary depending on your individual circumstances or the type of business you operate. HSBC may also require information about your business activities, turnover, and projected cash flow to determine the suitability of your application.

What types of business accounts does HSBC UK offer?

HSBC UK offers a range of business accounts tailored to meet varying needs. These include the HSBC Business Current Account, designed for startups, small enterprises, and sole traders, offering flexibility with online banking and access to financial support. For established businesses, the HSBC Business Extra Account provides enhanced features like preferred overdraft rates, lending options, and access to a Relationship Manager. Larger organizations can opt for the HSBC Corporate Account, which is suited for entities with higher turnovers and transaction volumes, providing tailored banking solutions, liquidity management, and global transaction capabilities. Additionally, HSBC offers specialized accounts like the HSBC Client Deposit Account for law firms. With these diverse offerings, HSBC UK caters to businesses of all sizes, ensuring flexible and comprehensive banking solutions to support their growth and success.

What are the fees and charges associated with HSBC UK business accounts?

The fees and charges associated with HSBC UK business accounts vary depending on the type of account and services chosen. There is a monthly account fee ranging from £6.50 to £32, depending on the account type and turnover. Additional charges may apply for specific services, such as international payments, cash withdrawals, and cheque processing. HSBC also offers various transaction fees for automated payments, direct debits, and outgoing faster payments. Different tariffs for overdrafts and unarranged borrowing also apply. It is important to note that fees and charges may change over time, so it is recommended to consult the HSBC website or contact a representative directly for the most up-to-date information specific to individual business account requirements.

Top HSBC Business (UK) customer service problems

Click the link above to get answers to just about any HSBC Business (UK) customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is HSBC Business (UK)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a HSBC Business (UK) agent. This phone number is HSBC Business (UK)'s best phone number because 606 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 0845-7606060 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call HSBC Business (UK) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, HSBC Business (UK) has 1 phone number. It's not always clear what is the best way to talk to HSBC Business (UK) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for HSBC Business (UK). The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like HSBC Business (UK). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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