How do I talk to a live human at Green Mountain Energy (NY)?
A:Calling this Green Mountain Energy (NY) number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at Green Mountain Energy (NY) for you.
Q:
Does Green Mountain Energy (NY) offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-6pm EST.The least busy day is Thursday, and the most busy day is Monday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Green Mountain Energy (NY) below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Green Mountain Energy (NY) phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Green Mountain Energy (NY) number should go right to a real human being
In fact, much of this information on this page is superfluous because this Green Mountain Energy (NY) phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Green Mountain Energy (NY) operates the call center for this 800-636-5690 phone number Mon-Fri 8am-6pm ET.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 1,215 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Green Mountain Energy (NY) call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Green Mountain Energy (NY) phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Green Mountain Energy (NY) staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Green Mountain Energy (NY) is Thursday.The most busy day to call is Monday.Again, this is based on a sample of 1,215 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Thursday.
In summation, the best day to call Green Mountain Energy (NY) is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Green Mountain Energy (NY) staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Green Mountain Energy (NY)
If you have time to do a bit of reading before you call Green Mountain Energy (NY), we recommend you read over some of our problem-specific articles.
Green Mountain Energy is a renewable energy company that provides clean and sustainable electricity to residents and businesses in New York. We are committed to promoting a greener future by offering 100% clean energy solutions. Green Mountain Energy sources power from wind, solar, and hydro facilities, reducing our customers' carbon footprint and supporting a cleaner environment. By choosing Green Mountain Energy, customers contribute to the transition to renewable energy and the preservation of our planet for future generations. We also offer various energy plans that suit different needs and budgets, ensuring affordability and flexibility. With our reliable and eco-friendly energy options, Green Mountain Energy is leading the way towards a sustainable and greener tomorrow.
Green Mountain Energy operates throughout New York and offers its renewable energy services to residents and businesses in the state. As an established electricity supplier, Green Mountain Energy has a strong presence in various cities and towns across New York. Our commitment to sustainability and reducing carbon emissions resonates with eco-conscious individuals and organizations. Our renewable energy plans, including solar and wind power options, are available in New York to help customers power their homes and businesses with clean energy sources. By choosing Green Mountain Energy, New Yorkers can contribute to a cleaner environment while also enjoying reliable and affordable electricity service.
Yes, Green Mountain Energy is available for businesses as well. We offer renewable energy solutions for commercial customers in New York. By choosing Green Mountain Energy for your business, you can support a cleaner and more sustainable future while reducing your carbon footprint. We provide customized renewable electricity plans to meet your unique energy needs, whether you own a small business or a large corporation. Our reliable and affordable renewable energy options allow businesses to make a positive impact on the environment without compromising on quality or reliability. Switching to Green Mountain Energy enables businesses to demonstrate their commitment to sustainability and contribute to a greener New York.
Click the link above to get answers to just about any Green Mountain Energy (NY) customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Green Mountain Energy (NY), and their purpose. Are any of these similar to the reason you are trying to call?
No clear purpose: "Mhmm."
- From a call lasting 6m 18s , Jun 4, 2024 3:57 PM
More Green Mountain Energy (NY) Customer Service Contacts
There are of course other ways to contact Green Mountain Energy (NY) customer service besides the phone. Below we list the best ones, by medium.
Green Mountain Energy (NY) Customer Email Addresses
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Green Mountain Energy (NY) will reply our your email.
Green Mountain Energy (NY) Customer Help Desk / Web Support
As a last, sometimes only, resort- Green Mountain Energy (NY) customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Green Mountain Energy (NY)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Green Mountain Energy (NY) agent. This phone number is Green Mountain Energy (NY)'s best phone number because 7,287 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-636-5690 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Green Mountain Energy (NY) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Green Mountain Energy (NY) has 1 phone number. It's not always clear what is the best way to talk to Green Mountain Energy (NY) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Green Mountain Energy (NY). The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Green Mountain Energy (NY). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.