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Goodwill Customer Service

Phone Number & Contact Info

Goodwill's Best Phone Number

800-466-3945
Toll-free·Customer Service·No access to a live rep

Goodwill's Best Contact Information

Q:

How do I talk to a live human at Goodwill?

A:
You cannot speak to real human being at this phone number. You cannot contact Goodwill customer service at all.
Q:

Does Goodwill offer 24 hour customer service?

A:Not at this phone number.

Can I get a real live person at this phone number?

Even though this Goodwill number does not get you to a call center manned by actual human beings, GetHuman researchers still call it regularly to document the phone system.
Here is how our research team describes the way the Goodwill phone system greets you: Thank you for calling Goodwill of the Finger Lakes and the Rochester and Syracuse, NY area. To contact Goodwill of the Finger Lakes, please go to www.goodwillfingerlakes.org. For all other Goodwill areas, please go to goodwill.org.
This phone number is all recordings. When our research team calls it, we still take notes about any important changes or information so that you don't have to call to find out yourself. Here is their latest summary: Must contact via web

Conclusion and closing notes

This is Goodwill's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Goodwill agent. This phone number is Goodwill's best phone number because 768 customers like you used this contact information over the last 18 months and gave us feedback. Unfortunately, no Goodwill customer service agents pick up the phone, so we've compiled other ways to solve common issues that customers call 800-466-3945 for, including and other customer support issues. The Goodwill call center that you call into is answered by their IVR or robotic phone menu system which of course is open 24/7. In total, Goodwill has 1 phone number. It's not always clear what is the best way to talk to Goodwill representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Goodwill. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Goodwill. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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