Gold Medal Customer Service

Phone Number & Contact Info

Gold Medal's Best Phone Number

Toll-free·Calls Customer Service·Most popular Gold Medal number

How do I talk to a live human at Gold Medal?

A:Calling this Gold Medal number should go right to a real human being

Does Gold Medal offer 24 hour customer service?

A:Not at this number; hours here are 7:30am-5:30pm CST. The least busy day is Sunday, and the most busy day is Thursday.

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Gold Medal phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Gold Medal number should go right to a real human being
In fact, much of this information on this page is superfluous because this Gold Medal phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Gold Medal operates the call center for this 800-248-7310 phone number 7:30am-5:30pm CT. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 53 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Gold Medal phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Gold Medal staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Gold Medal is Sunday. The most busy day to call is Thursday, which averages 150% more phone calls by comparison. Again, this is based on a sample of 53 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Thursday.

The best time to call Gold Medal

In summation, the best day to call Gold Medal is Tuesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Gold Medal

If you have time to do a bit of reading before you call Gold Medal, we recommend you read over some of our problem-specific articles.

What is Gold Medal?

Gold Medal is a renowned and trusted company specializing in the production and distribution of high-quality food and beverage products. With over 100 years of experience, Gold Medal has become a leading brand in the industry. Our wide range of products includes snacks, popcorn, cotton candy, and other concession items that are perfect for movie theaters, stadiums, amusement parks, and other entertainment venues. We are dedicated to delivering superior taste and freshness with every product we offer. Our commitment to quality is uncompromising, and we strive to provide exceptional customer service. Gold Medal is the go-to choice for businesses looking to offer delicious and profitable concession options to their customers.

Where is Gold Medal located?

Gold Medal is located in Los Angeles, California. Our headquarters are situated in the heart of downtown LA, allowing us to be at the center of the action in the world of entertainment and events. We are proud to call this iconic city our home, as it offers a thriving industry and diverse client base. Being strategically located in LA enables us to easily connect with our partners and provide exceptional service to our customers across the country and worldwide. Whether you're hosting a large-scale event, planning a conference, or looking for top-quality products and equipment, our central location allows us to efficiently serve our clients' needs with the expertise and excellence Gold Medal is known for.

Are Gold Medal products safe for consumption?

Yes, Gold Medal products are completely safe for consumption. We prioritize the safety and quality of our products, ensuring that they meet the highest industry standards. Our manufacturing processes adhere to strict guidelines and are regularly monitored to maintain hygiene and cleanliness. We source only the finest ingredients, ensuring that our products are free from contaminants and harmful substances. Additionally, our products undergo thorough testing and inspections to verify their safety and quality. We understand the importance of providing trustworthy and reliable products to our valued customers. With Gold Medal, you can be confident that all our products are safe and suitable for consumption, and we remain committed to upholding our reputation for excellence and safety.

Top Gold Medal customer service problems

Click the link above to get answers to just about any Gold Medal customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Gold Medal Customer Service Contacts

There are of course other ways to contact Gold Medal customer service besides the phone. Below we list the best ones, by medium.

Gold Medal Customer Help Desk / Web Support - Customer Service
Online customer service submission form
As a last, sometimes only, resort- Gold Medal customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Gold Medal's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Gold Medal agent. This phone number is Gold Medal's best phone number because 276 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-248-7310 include Where to buy, Complaint, Safety concern, Returns, Product information and other customer service issues. Rather than trying to call Gold Medal first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Gold Medal has 1 phone number. It's not always clear what is the best way to talk to Gold Medal representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Gold Medal. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Gold Medal. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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