Gilead Sciences Customer Service

Phone Number & Contact Info

Gilead Sciences's Best Phone Number

650-574-3000
Calls Customer Service·Most popular Gilead Sciences number
Q:

How do I talk to a live human at Gilead Sciences?

A:Calling this Gilead Sciences number should go right to a real human being
Q:

Does Gilead Sciences offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Gilead Sciences phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Gilead Sciences number should go right to a real human being
In fact, much of this information on this page is superfluous because this Gilead Sciences phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Gilead Sciences operates the call center for this 650-574-3000 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 18 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Gilead Sciences phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Gilead Sciences staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Gilead Sciences is Tuesday. The most busy day to call is Wednesday. Again, this is based on a sample of 18 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Monday.

The best time to call Gilead Sciences

In summation, the best day to call Gilead Sciences is Tuesday. In this case, it's a no-brainer. Tuesday is not only the least busy day for calling this Gilead Sciences number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Gilead Sciences

If you have time to do a bit of reading before you call Gilead Sciences, we recommend you read over some of our problem-specific articles.

What is Gilead Sciences?

Gilead Sciences is a biopharmaceutical company that focuses on discovering, developing, and commercializing innovative therapeutics for debilitating diseases. With a mission to improve the lives of patients, Gilead is committed to addressing unmet medical needs, particularly in the areas of HIV/AIDS, liver diseases, hematology-oncology, inflammation-respiratory diseases, and viral hepatitis. By delivering breakthrough treatments and advancing medical research, Gilead strives to make a meaningful impact on patient outcomes and public health worldwide. Through collaborations with academia, governments, and other industry partners, Gilead aims to constantly push the boundaries of scientific discovery and bring new hope and life-saving solutions to patients globally.

Where is Gilead Sciences headquartered?

Gilead Sciences is headquartered in Foster City, California, USA. This picturesque city, nestled in Silicon Valley, serves as the central hub for Gilead's global operations. Located on the scenic San Francisco Bay, Foster City offers a vibrant community and a thriving biotech environment that allows Gilead to collaborate with world-class scientists, researchers, and industry professionals. The headquarters boasts state-of-the-art facilities and laboratories, facilitating groundbreaking research and development. With its prime location, Gilead Sciences enjoys proximity to major transportation networks, enabling seamless global connectivity. Operating from Foster City, Gilead Sciences continues its mission to discover, develop, and deliver innovative medications that transform the lives of patients worldwide.

What products does Gilead Sciences offer?

Gilead Sciences offers a diverse portfolio of pharmaceutical products aimed at addressing a wide range of diseases and conditions. We specialize in developing innovative treatments to combat life-threatening illnesses including HIV, hepatitis B and C, liver diseases, cancer, and respiratory tract infections. Our flagship products include Truvada, Atripla, and Biktarvy, which are groundbreaking antiretroviral therapies that significantly improve the lives of people living with HIV. We also offer Harvoni and Epclusa, highly efficient medications for the treatment of chronic hepatitis C, and Letairis, a groundbreaking treatment for pulmonary arterial hypertension. Furthermore, Gilead Sciences continuously invests in cutting-edge research and development to bring new treatment options to patients in need worldwide.

Top Gilead Sciences customer service problems

Click the link above to get answers to just about any Gilead Sciences customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Gilead Sciences's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Gilead Sciences agent. This phone number is Gilead Sciences's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 650-574-3000 include and other customer service issues. Rather than trying to call Gilead Sciences first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Gilead Sciences has 1 phone number. It's not always clear what is the best way to talk to Gilead Sciences representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Gilead Sciences. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Gilead Sciences. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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