Gevalia Coffee Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Gevalia Coffee?
A:Press 0, then wait on the line until transferred to a representative. You can also use our free service that can talk to Gevalia Coffee for you and report back. Q:
Does Gevalia Coffee offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Friday.
Q:
How long will I wait on hold?
A:The average hold time is 33 minutes. The longest hold times are on Thursday, and the shortest are on Monday. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Gevalia Coffee below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Gevalia Coffee phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0, then wait on the line until transferred to a representative.
What are the hours and when should I call?
Gevalia Coffee operates the call center for this 800-438-2542 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 53 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Gevalia Coffee call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Gevalia Coffee phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Gevalia Coffee staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Gevalia Coffee is Thursday. The most busy day to call is Friday, which averages 750% more phone calls by comparison. Again, this is based on a sample of 53 calls made with our AI-powered, web-based phone in the last 90 days.
- Sun
- Mon
- Tue
- Wed
- Thu
- Quietest
- Fri
- Busiest
- Sat
The shortest wait on hold
We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday.
The best time to call Gevalia Coffee
In summation, the best day to call Gevalia Coffee is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Gevalia Coffee staffs the call center well on Thursday.
Why Customers Call Gevalia Coffee
If you have time to do a bit of reading before you call Gevalia Coffee, we recommend you read over some of our problem-specific articles.
What is the history of Gevalia Coffee?
Gevalia Coffee has a rich history rooted in Swedish craftsmanship and a passion for quality. Established in 1853, it first introduced Swedes to the art of fine coffee roasting. Over the years, Gevalia gained popularity for its commitment to superior beans from renowned coffee-growing regions and perfected roasting techniques. In the 1980s, Gevalia expanded beyond Sweden, reaching international markets and introducing coffee lovers worldwide to their distinct taste. In 1993, Gevalia made its way to the United States, offering a wide variety of coffee blends and flavors delivered right to the doorsteps of its customers through their subscription service. Today, Gevalia continues to be synonymous with premium coffee, ensuring that every cup brewed embodies their unparalleled heritage and uncompromising passion for excellence.
Are Gevalia Coffee products organic?
Yes, Gevalia Coffee offers a range of organic products to cater to our customers' preferences. Our organic coffee collection is carefully sourced from high-quality, certified organic farms around the world. We ensure that these beans are grown without the use of synthetic pesticides, herbicides, or fertilizers, following strict organic farming practices. Gevalia Coffee believes in sustainable and eco-friendly processes, which is why our organic products are also Rainforest Alliance certified. This certification guarantees that the coffee is produced using environmentally responsible methods, promoting the conservation of ecosystems and supporting fair treatment of coffee farmers. With Gevalia Coffee, you can enjoy the rich flavors of our organic coffee selections while contributing to a greener, more sustainable future.
Where is Gevalia Coffee sourced from?
Gevalia Coffee takes pride in sourcing the finest coffee beans from around the world. Our expert team of coffee buyers carefully selects beans from various regions such as South America, Central America, and Africa to ensure exceptional quality and taste in every cup. By partnering with local farmers and cooperatives, we promote sustainable practices and guarantee fair compensation for their hard work. Whether it's the rich flavor of Colombian beans, the vibrant notes of Costa Rican beans, or the distinct profiles of Ethiopian beans, Gevalia Coffee strives to offer a diverse range of options to satisfy every coffee lover's palate. Rest assured, our commitment to sourcing high-quality beans from different origins is what makes Gevalia Coffee a truly exceptional and globally-inspired brand.
Top Gevalia Coffee customer service problems
Click the link above to get answers to just about any Gevalia Coffee customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Gevalia Coffee Customer Service Contacts
There are of course other ways to contact Gevalia Coffee customer service besides the phone. Below we list the best ones, by medium.
Gevalia Coffee Customer Service Live Chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Gevalia Coffee provides this option.
Gevalia Coffee Customer Email Addresses
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Gevalia Coffee will reply our your email.
Gevalia Coffee Customer Help Desk / Web Support
As a last, sometimes only, resort- Gevalia Coffee customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Gevalia Coffee's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Gevalia Coffee agent. This phone number is Gevalia Coffee's best phone number because 498 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-438-2542 include Where to buy, Complaint, Safety concern, Returns, Product information and other customer service issues. Rather than trying to call Gevalia Coffee first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email or chat. In total, Gevalia Coffee has 1 phone number. It's not always clear what is the best way to talk to Gevalia Coffee representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Gevalia Coffee. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Gevalia Coffee. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.