How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Gerber Life Insurance Co. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must choose an option 1-7, then follow prompts.
Here is how our research team describes the way the Gerber Life Insurance Co. phone system greets you: Thank you for calling Gerber Life Insurance. To make payment press 1, To apply for new coverage press 2.Dealth claims press 3. For ecard help press 4.To reset password press 5 To cancel your policy press 6.To update your information press 7.
Below are some clips we've found from Gerber Life Insurance Co.'s phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Gerber Life Insurance. Calls may be monitored or recorded to ensure quality service.
To make a payment or update your payment information on your policy, press one.
To apply for new coverage, press two. For assistance with a death claim, press three."
Excerpt from a call with Gerber Life Insurance Co.
Monday, January 8, 2024 5:53 PM
The first phone menu
"Thank you for calling Gerber Life Insurance. Calls may be monitored or recorded to ensure quality service.
To update your existing policy information, press seven.
To make a payment or update your payment information on your policy, press one.
To apply for new coverage, press two.
For assistance with a death claim, press three.
For help with eservice or to reset your eservice password, press four."
Excerpt from a call with Gerber Life Insurance Co.
Wednesday, February 7, 2024 11:26 PM
What are the hours and when should I call?
Gerber Life Insurance Co. operates the call center for this 800-704-2180 phone number Mon-Fri 8am-7pm, Sat 9am-5pm ET.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 56 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Gerber Life Insurance Co. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Gerber Life Insurance Co. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Gerber Life Insurance Co. is Saturday.The most busy day to call is Tuesday, which averages 1400% more phone calls by comparison.Again, this is based on a sample of 56 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Gerber Life Insurance Co. is Friday.
Why call this Gerber Life Insurance Co. number?
Below is a sample of recent calls to Gerber Life Insurance Co., and their purpose. Are any of these similar to the reason you are trying to call?
Assisting with filing claim: "I'm calling, trying to help somebody make a claim for his wife who passed away."
- From a call lasting 9m 26s , Jan 8, 2024 9:15 PM
More Ways to Contact Gerber Life Insurance Co. Customer Service
There are of course other ways to contact Gerber Life Insurance Co. customer service besides the phone. Below we list the best ones, by medium.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Gerber Life Insurance Co. customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Gerber Life Insurance Co.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Gerber Life Insurance Co. agent. This phone number is Gerber Life Insurance Co.'s best phone number because 1,824 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-704-2180 include and other customer service issues. Rather than trying to call Gerber Life Insurance Co. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Gerber Life Insurance Co. has 1 phone number. It's not always clear what is the best way to talk to Gerber Life Insurance Co. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Gerber Life Insurance Co.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Gerber Life Insurance Co.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.